RACER SCOOTER

Yesterday I went back to the store to return this scooter, the scooter can take up to 80KG’s and unfortunately the back wheels rubber has come off to the base (plastic side of the wheel, the SUPERVISOR who was called to assist was very RUDE and unfriendly , she took pictures of the scooter and wheel and sent it to the STORE MAMAGER /JAMES if I’m not mistaken who was not EVEN IN THE STORE

James advised NOXOLO AKWANYANA that the scooter cannot be returned as it’s not factory faults BUT OVERUSE of the SCOOTER, how can you overuse a scooter that you bought your son to enjoy? This item was returned less than a month of purchasing ?

I even asked if they could supply me with at least a new wheel, this was rejected, THEY HAVE NO CUSTOMER SERVISE EXPERIENCE OR ANY Professionalism TOWARDS their customer , they tried absolutely nothing to assist me, RREJECTED from the WORD GO, with a SUPERVISOR that approaches with an ATTITUDE already

The price of the scooter was not cheap , and on the slip, it indicates that you can return within 60 DAYS?

This is a TOYS R US product and not a 3rd party supplier