Tosca Hair Salon
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Tosca Hair Salon
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
29 Apr 2023, 16:49
Terrible work with blonde
good day, I've been at the table bay branch since 11am this morning and finished at 5pm. when I got there, I realized the process started was different to what I had requested (a tint instead of highlights) I asked the lady what she was doing and what she explained to me seemed part of the process. I rectified the situation which ended up costing me more than I was quoted (not happy at all about this). after she dried my hair and paying 1200 I left with orange-like roots and my ends were darker than they were before. I cannot express to you how unhappy I am, I am in a wedding next week and you can imagine how embarrassing this is going to be?! also it was a half head of highlights. my hair is darker than what it was before I went in and roots are orange. I have noticed you do not comment of your reviews so I will post this on every platform until I get a response
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Anonymous
1 reviews | Active since Jan 2020
29 Apr 2023, 16:49
Terrible work with blonde
good day, I've been at the table bay branch since 11am this morning and finished at 5pm. when I got there, I realized the process started was different to what I had requested (a tint instead of highlights) I asked the lady what she was doing and what she explained to me seemed part of the process. I rectified the situation which ended up costing me more than I was quoted (not happy at all about this). after she dried my hair and paying 1200 I left with orange-like roots and my ends were darker than they were before. I cannot express to you how unhappy I am, I am in a wedding next week and you can imagine how embarrassing this is going to be?! also it was a half head of highlights. my hair is darker than what it was before I went in and roots are orange. I have noticed you do not comment of your reviews so I will post this on every platform until I get a response
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Anonymous
1 reviews | Active since Jan 2020
1 Nov 2021, 05:50
Cannot trust Tosca to follow instructions
I had shoulder length hair and requested a short bob - precision cutting (the bubble look) and shaven at the back. Asked the stylist if she can cut according to the picture as if she couldn’t I would have left to find another stylist that can. My hair was basically destroyed. Too short, thinned out to the extreme not looking closely to the picture. When I noted to the stylist that I love the bubble cut she said she doesn’t. That was when I should have realised that it was too late. She cut way more off than she had permission to do. I told her that I was getting married next year. She messed up badly. How do you fix this? Table Bay Mall Tosca not recommended at all. Cannot trust them.
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Anonymous
1 reviews | Active since Jan 2020
1 Nov 2021, 05:50
Cannot trust Tosca to follow instructions
I had shoulder length hair and requested a short bob - precision cutting (the bubble look) and shaven at the back. Asked the stylist if she can cut according to the picture as if she couldn’t I would have left to find another stylist that can. My hair was basically destroyed. Too short, thinned out to the extreme not looking closely to the picture. When I noted to the stylist that I love the bubble cut she said she doesn’t. That was when I should have realised that it was too late. She cut way more off than she had permission to do. I told her that I was getting married next year. She messed up badly. How do you fix this? Table Bay Mall Tosca not recommended at all. Cannot trust them.
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2019, 08:56
Great Salon- Great People
This is a review of the table bay mall branch Absolute lovely service and feeling to the shop. I love my hairdresser- Francious. I would highly recommend ladies with dark thick hair to him!, an absolute hair master
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2019, 08:56
Great Salon- Great People
This is a review of the table bay mall branch Absolute lovely service and feeling to the shop. I love my hairdresser- Francious. I would highly recommend ladies with dark thick hair to him!, an absolute hair master
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Anonymous
1 reviews | Active since Jan 2020
27 Aug 2016, 13:12
Tosca Tygervalley & their self-entitlement
<p>After the service I received there the day I came in, how disinterested and rude everyone was, even at the front. They may have a big name but it doesn't mean any of the employees need to act like they're doing any favours. We paying you to do what we want. Everyone looks so miserable / irritated. I am so put off of Tosca in general.</p> <p> </p> <p>Extreme disappointment with the service I received when I came in to the store in Tygervalley.<br />I had gone for a haircut, previously, I can't remember the girls name, which went very well. She was friendly and listened to what I wanted. Which would make me want to come back.</p> <p>I then came and got eyelash extensions. She did a great job a was also very friendly. Though I have barely put mascara on and my eyelashes do not fall out, they seem to have come out very quickly.</p> <p>I then went back....and spoke to some girl with pinkish hair and a nose ring. <br />It was regarding bleaching my hair. Now I am not stupid, I know it's an expensive and long process. But she made me feel like she was very disinterested in what I had to say. I was friendly and she looked like she'd rather be doing anything else than talking to me. <br />She seemed miserable and bored with my questions. </p> <p> </p> <p>They then sent me an email apologizing then asking me what I want done about my lashes????</p> <p>TOSCA should have told me what they will do for me.</p> <p> </p> <p>My temper isn't the best and they really pushed my limits.</p>
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Anonymous
1 reviews | Active since Jan 2020
27 Aug 2016, 13:12
Tosca Tygervalley & their self-entitlement
<p>After the service I received there the day I came in, how disinterested and rude everyone was, even at the front. They may have a big name but it doesn't mean any of the employees need to act like they're doing any favours. We paying you to do what we want. Everyone looks so miserable / irritated. I am so put off of Tosca in general.</p> <p> </p> <p>Extreme disappointment with the service I received when I came in to the store in Tygervalley.<br />I had gone for a haircut, previously, I can't remember the girls name, which went very well. She was friendly and listened to what I wanted. Which would make me want to come back.</p> <p>I then came and got eyelash extensions. She did a great job a was also very friendly. Though I have barely put mascara on and my eyelashes do not fall out, they seem to have come out very quickly.</p> <p>I then went back....and spoke to some girl with pinkish hair and a nose ring. <br />It was regarding bleaching my hair. Now I am not stupid, I know it's an expensive and long process. But she made me feel like she was very disinterested in what I had to say. I was friendly and she looked like she'd rather be doing anything else than talking to me. <br />She seemed miserable and bored with my questions. </p> <p> </p> <p>They then sent me an email apologizing then asking me what I want done about my lashes????</p> <p>TOSCA should have told me what they will do for me.</p> <p> </p> <p>My temper isn't the best and they really pushed my limits.</p>
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2016, 13:53
Tosca Tygervalley Horror
<p>I had the worst experience of my life at the Tosca Hairsalon in Tygervalley centre. Neil the hairdresser ignored all of my concerns and requests when cutting my hair. Proceeding to cut my neck with the clippers leaving a cut on the back of my neck. I told him 3 times that I am very concerned as he just keeps cutting my hair shorter and is making a style that I really don't like! He just told me 'I don't care if you are angry with me because I am with your hair' Absolutely unexcusable! Not even am apology for not following your clients needs! </p> <p> </p> <p>I even e-mailed the salon themselves and I still haven't had any response!</p> <p> </p> <p>I will never go there again, and would urge all other people to avoid Neil at all cost! </p>
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2016, 13:53
Tosca Tygervalley Horror
<p>I had the worst experience of my life at the Tosca Hairsalon in Tygervalley centre. Neil the hairdresser ignored all of my concerns and requests when cutting my hair. Proceeding to cut my neck with the clippers leaving a cut on the back of my neck. I told him 3 times that I am very concerned as he just keeps cutting my hair shorter and is making a style that I really don't like! He just told me 'I don't care if you are angry with me because I am with your hair' Absolutely unexcusable! Not even am apology for not following your clients needs! </p> <p> </p> <p>I even e-mailed the salon themselves and I still haven't had any response!</p> <p> </p> <p>I will never go there again, and would urge all other people to avoid Neil at all cost! </p>
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Anonymous
1 reviews | Active since Jan 2020
12 May 2016, 10:23
Bad Manicure...uurrgghh
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">would like to lay a complaint about an Acrylic overlay fill I had done at you Stellenbosch office on the 3<sup>rd</sup> May 2016,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">The reason for my complaint is, I do my nails very often and this was the first time I came to your salon for a fill,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">The quality is really bad, I am very unhappy about this as it has only been a week since the fill and on some places on my nails the acrylic is falling off and chipping,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">My previous fill I had done at another salon lasted up to a month without any chip or crack,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">I payed a lot of money for my nails to be filled and it looks really bad, also the the****** ensured me the glue with acrylic method that she used on my nails would last longer and is much stronger,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">To me it does not nearly look like acrylic,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">I am disappointed in this as your salon is supposed to deliver of high- quality product service.</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> I have sent an email to your info box and NO reply yet,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p>
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Anonymous
1 reviews | Active since Jan 2020
12 May 2016, 10:23
Bad Manicure...uurrgghh
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">would like to lay a complaint about an Acrylic overlay fill I had done at you Stellenbosch office on the 3<sup>rd</sup> May 2016,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">The reason for my complaint is, I do my nails very often and this was the first time I came to your salon for a fill,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">The quality is really bad, I am very unhappy about this as it has only been a week since the fill and on some places on my nails the acrylic is falling off and chipping,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">My previous fill I had done at another salon lasted up to a month without any chip or crack,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">I payed a lot of money for my nails to be filled and it looks really bad, also the the****** ensured me the glue with acrylic method that she used on my nails would last longer and is much stronger,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">To me it does not nearly look like acrylic,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;">I am disappointed in this as your salon is supposed to deliver of high- quality product service.</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> I have sent an email to your info box and NO reply yet,</p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p> <p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"> </p>
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Anonymous
1 reviews | Active since Jan 2020
16 Sept 2015, 07:39
Great Service
Had theee best experience at Tosca Hair Salon very recent. I went for a hair cut (only) on 08/09/2015, the stylist that gave me the cut was really nice and I enjoyed his conversation. However he unfortunately cut my hair too short at the back for me to manage on my own, initially before he started I've mentioned that I did not want it too short at the back and only saw once he was done that it was too short for me to manage on my own.<br> <br> On my way out I mentioned to Meaghan that should I not be able to manage I will have to come back in order for them to assist me. She responded, no problem they'll gladly assist me. Which they did! When I called back there was no issue and she schedule me and went back and didn't have to pay. Herself and Jessica was such great company and I really enjoyed my experience with my unmanageable not wash and wear hair (which they understood) So thank you Meaghan and Jessica for being yourselves. God bless you!!!
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Anonymous
1 reviews | Active since Jan 2020
16 Sept 2015, 07:39
Great Service
Had theee best experience at Tosca Hair Salon very recent. I went for a hair cut (only) on 08/09/2015, the stylist that gave me the cut was really nice and I enjoyed his conversation. However he unfortunately cut my hair too short at the back for me to manage on my own, initially before he started I've mentioned that I did not want it too short at the back and only saw once he was done that it was too short for me to manage on my own.<br> <br> On my way out I mentioned to Meaghan that should I not be able to manage I will have to come back in order for them to assist me. She responded, no problem they'll gladly assist me. Which they did! When I called back there was no issue and she schedule me and went back and didn't have to pay. Herself and Jessica was such great company and I really enjoyed my experience with my unmanageable not wash and wear hair (which they understood) So thank you Meaghan and Jessica for being yourselves. God bless you!!!
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