Torga Optical
Unclaimed Business
|1.9|38 Reviews (last 12 months)|This business does not respond to reviews
Torga Optical
Unclaimed Business
|1.9
38 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Torga Optical receives sharply divided feedback across its branches. Customers consistently praise individual optometrists and front-desk staff for warmth, patience and going the extra mile, particularly around driver's licence certificates and thorough eye examinations. However, a recurring theme is dissatisfaction with lens and frame quality, prescription accuracy, undisclosed costs, and aggressive billing practices. Many shoppers describe being handed over to attorneys or chased for payments despite valid medical aid claims, while others mention poor communication, staff turnover, and reluctance to honour refunds or warranty requests.
Performance(last 12 months):
Trustindex Rating
2.8TrustIndex
2.8
Frequently Asked Questions About Torga Optical
What do customers say about Torga Optical?
Based on recent customer reviews, Torga Optical receives sharply divided feedback across its branches. Customers consistently praise individual optometrists and front-desk staff for warmth, patience and going the extra mile, particularly around driver's licence certificates and thorough eye examinations. However, a recurring theme is dissatisfaction with lens and frame quality, prescription accuracy, undisclosed costs, and aggressive billing practices. Many shoppers describe being handed over to attorneys or chased for payments despite valid medical aid claims, while others mention poor communication, staff turnover, and reluctance to honour refunds or warranty requests.
Is Torga Optical trustworthy?
Recent reviews (38)
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