Toga Labs
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Toga Labs
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZN
Zothile N
1 reviews | Active since Feb 2018
5 Feb 2026, 16:41
Terrible lab
Worst lab ever I was promised I would receive my results last week Saturday but that didn’t happen Then on Sunday I requested my results and received a preliminary report with the other results still pending but was assured I would receive them today. Today I request the rest of my results and they tell me that my results are not going to be sent to me and only sent to my doctor. I inform them that I have no objection to the results going to my doctor but I also require a copy but they insist that I cannot receive my own results. How can a patient be denied access to their own medical records for tests that they pay for. How is it that lancet releases results to patients in a patient portal but toga labs denies me my own information. Avoid this lab at all costs They are highly unprofessional I will be instructing me my medical aid not to process their payment, why must I pay for a service they did not deliver to me.
Helpful (0)
|Replies (0)ZN
Zothile N
1 reviews | Active since Feb 2018
5 Feb 2026, 16:41
Terrible lab
Worst lab ever I was promised I would receive my results last week Saturday but that didn’t happen Then on Sunday I requested my results and received a preliminary report with the other results still pending but was assured I would receive them today. Today I request the rest of my results and they tell me that my results are not going to be sent to me and only sent to my doctor. I inform them that I have no objection to the results going to my doctor but I also require a copy but they insist that I cannot receive my own results. How can a patient be denied access to their own medical records for tests that they pay for. How is it that lancet releases results to patients in a patient portal but toga labs denies me my own information. Avoid this lab at all costs They are highly unprofessional I will be instructing me my medical aid not to process their payment, why must I pay for a service they did not deliver to me.
0
Replies (0)SS
Sarah S
1 reviews | Active since Jul 2022
29 Jan 2026, 03:45
Cannot trust test results
They ***** up laboratory tests. My doctor had to redraw my blood to repeat the tests as they gave the senseless results the first time. Thereafter they phone me everyday to harass me to pay for the tests which they submitted incorrectly to the medical aid from the very moment the test results came out which was just 5 days ago. They don't know what they do and are extremely unprofessional.
Helpful (0)
|Replies (0)SS
Sarah S
1 reviews | Active since Jul 2022
29 Jan 2026, 03:45
Cannot trust test results
They ***** up laboratory tests. My doctor had to redraw my blood to repeat the tests as they gave the senseless results the first time. Thereafter they phone me everyday to harass me to pay for the tests which they submitted incorrectly to the medical aid from the very moment the test results came out which was just 5 days ago. They don't know what they do and are extremely unprofessional.
0
Replies (0)