LM
Lebogang M
1 reviews | Active since Oct 2020
24 Feb 2026, 10:18
Frustrated with lack of response!
I logged a return on the 6th of February and asked for a refund. To this date, I have never received my refund back. I sent countless of emails, tried to call their number on the website, sent them online messages and I am getting ignored. Please refund me!
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Timberland's replyOfficial
25 Feb 2026, 15:01Dear Lebogang,
Due to an unexpected system malfunction, we were initially unable to locate the original purchase transaction required to process your refund. We sincerely apologize for the inconvenience and frustration this may have caused. We are pleased to inform you that the issue has now been fully resolved. The original transaction has been successfully identified, and your refund has been processed. We truly appreciate your understanding and value your business.
Due to an unexpected system malfunction, we were initially unable to locate the original purchase transaction required to process your refund. We sincerely apologize for the inconvenience and frustration this may have caused. We are pleased to inform you that the issue has now been fully resolved. The original transaction has been successfully identified, and your refund has been processed. We truly appreciate your understanding and value your business.
Best regards,
Timberland's reply25 Feb 2026, 15:01
Official
Dear Lebogang,
Due to an unexpected system malfunction, we were initially unable to locate the original purchase transaction required to process your refund. We sincerely apologize for the inconvenience and frustration this may have caused. We are pleased to inform you that the issue has now been fully resolved. The original transaction has been successfully identified, and your refund has been processed. We truly appreciate your understanding and value your business.
Due to an unexpected system malfunction, we were initially unable to locate the original purchase transaction required to process your refund. We sincerely apologize for the inconvenience and frustration this may have caused. We are pleased to inform you that the issue has now been fully resolved. The original transaction has been successfully identified, and your refund has been processed. We truly appreciate your understanding and value your business.
Best regards,