Based on recent customer reviews, Thusano Group is widely praised for delivering reliable telecoms and internet solutions backed by exceptionally responsive customer service. Customers consistently mention named team members such as Hugo, Sean, Shaheen, Jonty and Alex, highlighting their professionalism, dedication and willingness to go the extra mile. A recurring theme is the speed at which queries and downtime issues are resolved, often within minutes. Long standing client relationships, value for money and consistent quality across PABX, WiFi and connectivity services come through strongly in feedback.
TrustIndex
9.8
Ranking
#5
in Internet & Telecoms
NPS Score
100
Recommended: Very Likely
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I’ve delt with a lot of different companies in the past and I must say Thusano is by far the best I’ve ever had, if I ever have any problems I simply contact Hugo at Thusano and the issue is resolved quickly and efficiently, I would like to thank Hugo and the Thusano team for all their hard work and dedication, it’s companies like this and their staff that keep us going, thank you Thusano
1 reviews | Active since Jan 2020
I’ve delt with a lot of different companies in the past and I must say Thusano is by far the best I’ve ever had, if I ever have any problems I simply contact Hugo at Thusano and the issue is resolved quickly and efficiently, I would like to thank Hugo and the Thusano team for all their hard work and dedication, it’s companies like this and their staff that keep us going, thank you Thusano
1 reviews | Active since Jan 2020
We have been dealing with Thusano Group for some years because they are the best. I would like to thank Sean and Shaheen for their exceptional service, you guys are the best. Sean a big thanks to you, you are always willing to help me if I have a problem with my wifi or the telephone lines or my printers. I Highly recommend anyone to use Thusano Group You will be totally satisfied with their service. Best regards Basadi Occupational health Sasolburg.
1 reviews | Active since Jan 2020
We have been dealing with Thusano Group for some years because they are the best. I would like to thank Sean and Shaheen for their exceptional service, you guys are the best. Sean a big thanks to you, you are always willing to help me if I have a problem with my wifi or the telephone lines or my printers. I Highly recommend anyone to use Thusano Group You will be totally satisfied with their service. Best regards Basadi Occupational health Sasolburg.
Based on recent customer reviews, Thusano Group is widely praised for delivering reliable telecoms and internet solutions backed by exceptionally responsive customer service. Customers consistently mention named team members such as Hugo, Sean, Shaheen, Jonty and Alex, highlighting their professionalism, dedication and willingness to go the extra mile. A recurring theme is the speed at which queries and downtime issues are resolved, often within minutes. Long standing client relationships, value for money and consistent quality across PABX, WiFi and connectivity services come through strongly in feedback.
Thusano Group has a TrustIndex of 9.8 out of 10 on Hellopeter, based on 46 reviews in the last 12 months. Hellopeter has tracked Thusano Group across 523 total reviews. How is the TrustIndex calculated? →