The Lion Match Company
Claimed Business
|1.3|13 Reviews (last 12 months)|This business does not respond to reviews
The Lion Match Company
Claimed Business
|1.3
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, The Lion Match Company is facing significant dissatisfaction regarding product quality and after-sales service. Customers consistently mention that matches fail to ignite reliably, with many reporting damaged clothing and curtains caused by sparks or defective heads. A recurring theme is frustration with the complaints process, where consumers describe lengthy delays, unanswered calls, and dismissive responses from staff. Concerns also extend to unresolved promotional prize fulfilment and internal HR or medical aid matters, painting a picture of a once trusted household brand whose reputation appears to be slipping.
Performance(last 12 months):
Trustindex Rating
2.2TrustIndex
2.2
Review Distribution
1.3|13 Reviews
Jul '25 - Jun '26
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
2 Feb 2026, 05:22
Lion match company a bunch of ******
I bought a pack of matches and the matches are made so defective that it burnt a hole in my sports shirt and curtains. I called the company and they rushed and sent a courier the same time. They collected the matches for testing. They only posted the completion 8 months later and covered up the defects. They say they found nothing. I asked them politely to return my matches and they did not want to. Now I have no matches, shirt curtains and a bunch of lies
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Anonymous
1 reviews | Active since Jan 2020
2 Feb 2026, 05:22
Lion match company a bunch of ******
I bought a pack of matches and the matches are made so defective that it burnt a hole in my sports shirt and curtains. I called the company and they rushed and sent a courier the same time. They collected the matches for testing. They only posted the completion 8 months later and covered up the defects. They say they found nothing. I asked them politely to return my matches and they did not want to. Now I have no matches, shirt curtains and a bunch of lies
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 Jan 2026, 09:11
Lion Match a poor quality product
The company's product is so poor that it has burnt my shirt and curtains. Lion match urgently came and picked up the defective matches and took 8 months to respond to me. They only responded when i got there and i was ignored in their reception. This company has a poor corporate image and sad to say widely sells poor products
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Anonymous
1 reviews | Active since Jan 2020
21 Jan 2026, 09:11
Lion Match a poor quality product
The company's product is so poor that it has burnt my shirt and curtains. Lion match urgently came and picked up the defective matches and took 8 months to respond to me. They only responded when i got there and i was ignored in their reception. This company has a poor corporate image and sad to say widely sells poor products
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
10 Jan 2026, 19:46
Lion match company dishonest and quality is poor
This company make inferior quality matches that on a strike burnt my India nylon shirt from India and my curtains. I call them as they were procrastinating. I eventually got a meeting at their office after numerous calls and was given a cold shoulder. They wattsup me a R30 voucher and told me im lucky they gave me R30. On enquiry I realized that this was common as many others had the same issue. This company is pathetic
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Anonymous
1 reviews | Active since Jan 2020
10 Jan 2026, 19:46
Lion match company dishonest and quality is poor
This company make inferior quality matches that on a strike burnt my India nylon shirt from India and my curtains. I call them as they were procrastinating. I eventually got a meeting at their office after numerous calls and was given a cold shoulder. They wattsup me a R30 voucher and told me im lucky they gave me R30. On enquiry I realized that this was common as many others had the same issue. This company is pathetic
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Jan 2026, 05:04
Lion match ******* and poor quality
We have aquired a box of matches that are poor quality. The matches have damaged my shirt and curtains which full disclosure was made to the company with proof. They immediately took the matches via a courier and sent it to their lab which is a smoke screen for consumers. They prolong time as stress out the consumers. After about 8 months they come with silly excuses for their poor quality. They people in management is of poor quality and *******. I am now seeking assistance of the courts so this is stopped.
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Anonymous
1 reviews | Active since Jan 2020
3 Jan 2026, 05:04
Lion match ******* and poor quality
We have aquired a box of matches that are poor quality. The matches have damaged my shirt and curtains which full disclosure was made to the company with proof. They immediately took the matches via a courier and sent it to their lab which is a smoke screen for consumers. They prolong time as stress out the consumers. After about 8 months they come with silly excuses for their poor quality. They people in management is of poor quality and *******. I am now seeking assistance of the courts so this is stopped.
0
Replies (0)A
A
Anonymous
1 reviews | Active since Jan 2020
19 Nov 2025, 07:23
MINIATURE MATCHES
This household name has supp**** quality matches for decades . I bought today's version and find that these standards have crashed . Tiny wooden sticks with a minimum bead of igniting stuff on the end . Shameful .
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Anonymous
1 reviews | Active since Jan 2020
19 Nov 2025, 07:23
MINIATURE MATCHES
This household name has supp**** quality matches for decades . I bought today's version and find that these standards have crashed . Tiny wooden sticks with a minimum bead of igniting stuff on the end . Shameful .
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
30 Sept 2025, 10:17
Lion Match ******
This company costed me by burning 🔥 my shirt and curtains. When lion matches are used the sparks go everywhere and burn contents. The company lies as I have letters from them. They are doing disabled people down and not truthful
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Anonymous
1 reviews | Active since Jan 2020
30 Sept 2025, 10:17
Lion Match ******
This company costed me by burning 🔥 my shirt and curtains. When lion matches are used the sparks go everywhere and burn contents. The company lies as I have letters from them. They are doing disabled people down and not truthful
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Sept 2025, 09:32
Lion Matches 🦁 poor products
This company makes substandard products that causes 🔥 and I have proven this to then. Mr. Moosa that works there advised me that the directors are not respoding to me. We ate incurring huge costs in communicating and submitted my damage report but nothing from them only promises.
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Anonymous
1 reviews | Active since Jan 2020
20 Sept 2025, 09:32
Lion Matches 🦁 poor products
This company makes substandard products that causes 🔥 and I have proven this to then. Mr. Moosa that works there advised me that the directors are not respoding to me. We ate incurring huge costs in communicating and submitted my damage report but nothing from them only promises.
0
Replies (0)