Exceptional service

Needing a decent heater I went online. Venturing into the world of fireplaces I made enquiries to many online shops, no answer. I stumbled onto a company called the Installer SA, and that's where I spoke to Andrew. Clued up helpful, sense of humour and generally a great salesman. The team dispatched for install were brilliant, as in pedantic...attention to detail, explanatory and neat....so for the first time a team that was an absolute pleasure to deal with. My insurance wanted a spark arrestor and these things prove scarce, costly and extremely difficult to source. Andrew and Gideon undaunted, stepped up and sourced one. To Andrew and Gideon, it is rare these days to encounter customer service that you give. Friendliness, professionalism, advice and then to top it all, a team that pays attention to every detail of installation. From enquiry to completion it has been smooth, worry free and professional. So my thanks. To anyone looking to install a fireplace, these are the guys.