WELL DONE and thank you

Congratulations to the team at the Amanzimtoti Ink Drop branch for great service.

In September I left my yellow HP laser printer cartridge with them to be refilled. Unfortunately, when I started using it everything printed was overpowered with yellow. (example - blue sky turned out green)

When I queried the problem, it was suggested that a likely cause could be another cartridge had run low causing the yellow to become too prominent. On checking I did find that the cyan was rather low so had it refilled as well, unfortunately the problem was not resolved.

I was then forced to purchase originals and everything worked perfectly.

I returned to the Amanzimtoti branch with prints from the two refilled cartridges plus prints from the original new cartridges. They were extremely helpful, friendly and apologetic and took the two refilled cartridges from me promising to send them back to the factory for testing and promised me a full refund on my purchase.

Well within the week I had a call from them stating that a problem had been found and the promised refund was deposited into my account almost immediately after the call.

WELL DONE and thank you.