BEWARE!!!

My daughter ordered a wedding dress in April 2017 for her wedding in December 16. The 80% deposited was made then. We were told the order must be in at least 4 months before the wedding. ( we had ample time) in June we were called in for a fitting - we were horrified to see that the entire pattern was not what we had ordered. Jasmin, the owner assured us that all will be fixed in time and that we were lucky to place our order to early. She said that the dress will be ready by October 2017 which will still give her time to make minor adjustments. The dress arrived on the 18 th of December 2017. Jasmin excuse is that ‘i was only 2 days late in delivering the dress’ long story short - we had asked her to refund our deposit R20 000. At first she said she would, it is now March and she has not paid us a cent and is now refusing to take my calls.