The Filly (Car Wash)

Upon my arrival, from Durban (Dad’s funeral), I decided to pass by and wash the car @TheFilly (as per my usual car wash and sports/hangout spot).

To leave with an unfortunate situation. Where one of the car wash attendants, by the name of Praise, accidentally bumped the right back bumper side onto a pole. Tired from my 5 hours drive and frustrated, I asked Praise if he would be able to fix this, as we generally know stories when it comes to car accidents/etc. And he told me that he can have it fixed the coming Sunday (yesterday), in his hood (Alex).

Saturday evening I sent Praise a message informing him about the time I would arrive the following day, as auto/paint shops close earlier on Weekends. Initially, I said I would arrive at 08:30, but communicated 09:00 the following morning, as he informed me that he could make it by 10:00 latest, due to taking public transport. I also left The Filly owner (Jorge) a message informing him that I am headed to an area I am unfami**** with, should anything happen to me.

Being this accommodative, Praise made me wait an hour for him, as he was coming from another area (Tembisa), then when he arrived we went to go buy the paint. Upon heading to his connect’s panel beater, it turned out that he (The panel beater) had suddenly gone to church. This made no sense because Praise said he spoke to him in the morning (face to face), informing him that I had arrived and that we’d go get paint and return to his workshop.

I literally waited in the car an extra 7 hours (from the hour he made me wait for him; 10:00 - 17:00) for this panel beater to arrive back from this alleged church. I decided to inform Jorge (the owner), that I was still waiting, and the car had not been started on. To his surprise, he informed me that I should come to The Filly’s premises, the following day (today), and arrange with Praise to have the car fixed on their premises.

Today I arrived around lunchtime, as I informed them of the time I would arrive, and Praise informed us (Jorge and I) that his panel beater is not available today, and that I have to come tomorrow. 

Three days that this guy is inconveniencing me. My Sunday went to waste, where I had to sit in the car for 8 full hours, and even miss church (evening service). To having to inconvenience my lunch break today, driving to The Filly for nothing. To be told that I now have to come the following day (Tuesday), out of my expense (petrol) and time.

This is by far really appalling even on the management side. Worse is that I always wash my car there. Let alone go there for Chelsea/United games, with my partner and friends. I literally bypass all the car washes from around my area (Lonehill), to get it washed there. And this is how my situation gets handled.