The Crazy Store
Verified Business
|2.9|23 Reviews (last 12 months)|Responds in 132h 25m
The Crazy Store
Verified Business
|2.9
23 Reviews (last 12 months)
Responds in 132h 25m
AI Review Summary
Based on recent customer reviews, The Crazy Store delivers a polarised shopping experience across its South African branches. Customers consistently praise standout staff members and managers who go the extra mile to locate hard-to-find items, assist with balloon and party preparations, and return lost belongings. However, a recurring theme is inconsistent service quality, with shoppers reporting rudeness at tills, dismissive managers, refund and exchange disputes, pricing discrepancies between online and in-store, and concerns around product durability and store safety.
Performance(last 12 months):
Trustindex Rating
4.9Ranked In Retail
#68Reply Time
132h 25mReplied to 92% of negative reviews
Reply time on negative reviews: 34h 18m
TrustIndex
4.9
Ranking
#68
in Retail
Reply Time
132h 25m
Replied to 92% of negative reviews
Reply time on negative reviews: 34h 18m
Frequently Asked Questions About The Crazy Store
What do customers say about The Crazy Store?
Based on recent customer reviews, The Crazy Store delivers a polarised shopping experience across its South African branches. Customers consistently praise standout staff members and managers who go the extra mile to locate hard-to-find items, assist with balloon and party preparations, and return lost belongings. However, a recurring theme is inconsistent service quality, with shoppers reporting rudeness at tills, dismissive managers, refund and exchange disputes, pricing discrepancies between online and in-store, and concerns around product durability and store safety.
Is The Crazy Store trustworthy?
Recent reviews (23)
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