Worst and unreliable service

I contacted the Couchman via WhatsApp, it took almost a week just to get the right invoice from them. As per the terms and conditions I waited for 20 working days to start enquiring about when I would get my couches. I ordered on the 29th of June and today is the 3rd of August and I still have no couches. The manager Patience is rude and only gives two worded responses. I’m still waiting for them to tell me what the delay is and what the expected delivery date is. I will never make the mistake of buying from this company ever again. The worst service I’ve ever seen, they simply do not care!