

SweepStar
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Absolutely appalled at the Service Levels of Sweepsouth, I have had a SweepStar for the second time not pitching. I already paid for services unrendered. Had my mums funeral to attend 😪 last week Saturday , requested a SweepStar for the Friday ladt week amd no one piched as she was lost. 🙃 I then contacted the company who proceeded to book another SweepStar for today. Someone whose worked at place previously, only to find out she never pitched either today....Apparently they have to find me another lady whom I am still waiting for. I have already paid for two bookings in advance and I am still waiting. This us shocking to Sat the least. Why advertise and charge customers if you truly cannot deliver the service, don't waste peoples time and money 🤔.
1 reviews | Active since Jan 2020
Absolutely appalled at the Service Levels of Sweepsouth, I have had a SweepStar for the second time not pitching. I already paid for services unrendered. Had my mums funeral to attend 😪 last week Saturday , requested a SweepStar for the Friday ladt week amd no one piched as she was lost. 🙃 I then contacted the company who proceeded to book another SweepStar for today. Someone whose worked at place previously, only to find out she never pitched either today....Apparently they have to find me another lady whom I am still waiting for. I have already paid for two bookings in advance and I am still waiting. This us shocking to Sat the least. Why advertise and charge customers if you truly cannot deliver the service, don't waste peoples time and money 🤔.
1 reviews | Active since Jan 2020
We needed to reschedule the cleaning service 24 hours ahead of time We tried calling, messaging and emailing them without success, they eventually contacted us and slapped a R250 extra cost for not contacting them in time, poor service. Will not be using them again
1 reviews | Active since Jan 2020
We needed to reschedule the cleaning service 24 hours ahead of time We tried calling, messaging and emailing them without success, they eventually contacted us and slapped a R250 extra cost for not contacting them in time, poor service. Will not be using them again
1 reviews | Active since Jan 2020
Not impressed with Sweepstar! Their booking system is efficient and easy, but contacting them afterwards to make changes not so much. After no answer on their phone line and an email that was only answered the next day we landed up with a R135 penalty per person booked and also lose our discount voucher because they don't give the option to change a booking, but only to cancel - and you can only cancel without penalty if it's done before 12pm. Apparently 1pm is too late! Not only does it impact me, but the ladies I booked are also negatively affected by their policy because nobody else could book them either. This was my first time using SweepStar, but will unfortunately be the last.
1 reviews | Active since Jan 2020
Not impressed with Sweepstar! Their booking system is efficient and easy, but contacting them afterwards to make changes not so much. After no answer on their phone line and an email that was only answered the next day we landed up with a R135 penalty per person booked and also lose our discount voucher because they don't give the option to change a booking, but only to cancel - and you can only cancel without penalty if it's done before 12pm. Apparently 1pm is too late! Not only does it impact me, but the ladies I booked are also negatively affected by their policy because nobody else could book them either. This was my first time using SweepStar, but will unfortunately be the last.