

Swagperfect
Based on recent customer reviews, Swagperfect is facing significant customer dissatisfaction centred on order fulfilment and transparency. Customers consistently mention extended delivery delays, with parcels reportedly shipped from China despite advertising suggesting local South African origin. A recurring theme is being charged amounts higher than the advertised checkout total, alongside non functional tracking numbers. Many reviewers describe unresponsive or generic email replies from customer service when seeking refunds or updates. Concerns around misleading advertising, perceived dishonesty, and difficulty recovering funds dominate the feedback landscape for this wellness and beauty retailer.
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Swagperfect is facing significant customer dissatisfaction centred on order fulfilment and transparency. Customers consistently mention extended delivery delays, with parcels reportedly shipped from China despite advertising suggesting local South African origin. A recurring theme is being charged amounts higher than the advertised checkout total, alongside non functional tracking numbers. Many reviewers describe unresponsive or generic email replies from customer service when seeking refunds or updates. Concerns around misleading advertising, perceived dishonesty, and difficulty recovering funds dominate the feedback landscape for this wellness and beauty retailer.
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Swagperfect has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Swagperfect across 21 total reviews. How is the TrustIndex calculated? →
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