

Swagperfect
Based on recent customer reviews, Swagperfect is facing significant customer dissatisfaction centred on order fulfilment and transparency. Customers consistently mention extended delivery delays, with parcels reportedly shipped from China despite advertising suggesting local South African origin. A recurring theme is being charged amounts higher than the advertised checkout total, alongside non functional tracking numbers. Many reviewers describe unresponsive or generic email replies from customer service when seeking refunds or updates. Concerns around misleading advertising, perceived dishonesty, and difficulty recovering funds dominate the feedback landscape for this wellness and beauty retailer.
TrustIndex
1.8
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Ordered GLORENDA Moringa Berberine NAD+ 10-in-1 patches. Paid R1616,75 on 31-12-2025. Received the parcel on 25/02/2026. What was advertised and what I received, two total different products. Be aware guys these people just want your money and then send you a load of ****. I emailed them 4 times already at [email protected] & [email protected] with no reply. ****mers
1 reviews | Active since Jan 2020
Ordered GLORENDA Moringa Berberine NAD+ 10-in-1 patches. Paid R1616,75 on 31-12-2025. Received the parcel on 25/02/2026. What was advertised and what I received, two total different products. Be aware guys these people just want your money and then send you a load of ****. I emailed them 4 times already at [email protected] & [email protected] with no reply. ****mers
1 reviews | Active since Jan 2020
I also ordered their product it took 94 days to arrive. I still had to pay collection fee at post Office. It didn't work. They said they would give 30% discount. Now i can't get any reply to my emails. What recourse do we have to get a refund??
1 reviews | Active since Jan 2020
I also ordered their product it took 94 days to arrive. I still had to pay collection fee at post Office. It didn't work. They said they would give 30% discount. Now i can't get any reply to my emails. What recourse do we have to get a refund??
1 reviews | Active since Jan 2020
Extremely Disappointed – No Delivery, Overcharged, and NO replies on emails I placed an order with Swagperfect on 5th of November 2025. The payment went through immediately—and for an amount higher than what was advertised. I received a confirmation email saying my order was received, followed by another email stating that my parcel was on its way with a tracking Number. Up to today (21 January 2026), I still have not received my order or now answers from them.
1 reviews | Active since Jan 2020
Extremely Disappointed – No Delivery, Overcharged, and NO replies on emails I placed an order with Swagperfect on 5th of November 2025. The payment went through immediately—and for an amount higher than what was advertised. I received a confirmation email saying my order was received, followed by another email stating that my parcel was on its way with a tracking Number. Up to today (21 January 2026), I still have not received my order or now answers from them.
1 reviews | Active since Jan 2020
I placed an order and made payment on the same day. I received a confirmation email. So assumed everything was above board. It has now been almost 2 months, and no sight of my product or any further correspondence. This is a complete ****.
1 reviews | Active since Jan 2020
I placed an order and made payment on the same day. I received a confirmation email. So assumed everything was above board. It has now been almost 2 months, and no sight of my product or any further correspondence. This is a complete ****.
1 reviews | Active since Jan 2020
Ordered over R1000 order 20 days ago no response when they do they say be patient and that I cant get a refund 😑 I didnt even know the order comes from.China 😑 DONT ORDER FROM THIS COMPANY IF YOU WANT TO LOOSE YOUR MONEY every day it says in transit not even temu take so long disgustingly pathetic
1 reviews | Active since Jan 2020
Ordered over R1000 order 20 days ago no response when they do they say be patient and that I cant get a refund 😑 I didnt even know the order comes from.China 😑 DONT ORDER FROM THIS COMPANY IF YOU WANT TO LOOSE YOUR MONEY every day it says in transit not even temu take so long disgustingly pathetic
1 reviews | Active since Jan 2020
Extremely Disappointed – No Delivery, Overcharged, and Poor Communication I placed an order with Swagperfect on 4 November. The payment went through immediately—and for an amount higher than what was advertised. I received a confirmation email saying my order was received, followed by another email stating that my parcel was on its way. However, up to today (26 November), I still have not received my order. The tracking number they sent cannot be tracked anywhere. I have emailed them seven times, and every time I am simply told to “be patient” because the parcel is on its way. It has now been weeks with no product, no proper updates, no working tracking information, and no refund. This is unacceptable. I would like my money refunded immediately, or the parcel delivered within 7 days. Very disappointed with the level of service and will not purchase from them again.
1 reviews | Active since Jan 2020
Extremely Disappointed – No Delivery, Overcharged, and Poor Communication I placed an order with Swagperfect on 4 November. The payment went through immediately—and for an amount higher than what was advertised. I received a confirmation email saying my order was received, followed by another email stating that my parcel was on its way. However, up to today (26 November), I still have not received my order. The tracking number they sent cannot be tracked anywhere. I have emailed them seven times, and every time I am simply told to “be patient” because the parcel is on its way. It has now been weeks with no product, no proper updates, no working tracking information, and no refund. This is unacceptable. I would like my money refunded immediately, or the parcel delivered within 7 days. Very disappointed with the level of service and will not purchase from them again.
Based on recent customer reviews, Swagperfect is facing significant customer dissatisfaction centred on order fulfilment and transparency. Customers consistently mention extended delivery delays, with parcels reportedly shipped from China despite advertising suggesting local South African origin. A recurring theme is being charged amounts higher than the advertised checkout total, alongside non functional tracking numbers. Many reviewers describe unresponsive or generic email replies from customer service when seeking refunds or updates. Concerns around misleading advertising, perceived dishonesty, and difficulty recovering funds dominate the feedback landscape for this wellness and beauty retailer.
Swagperfect has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. How is the TrustIndex calculated? →