

Sustainable Collection Services
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2011
There is a pressing need for intervention and oversight. Questions have been raised about the effectiveness of reporting mechanisms for such behaviour, including whether SCS can be held accountable or removed under the Debt Collectors Act. Furthermore, there are doubts regarding the leadership at SCS—specifically, whether Martie Snyman, the Managing Director, is exercising adequate control over the company. The prevalence of similar complaints and the absence of responses to negative reviews suggest a broader issue within the organisation. In summary, the conduct of SCS and Lancet Laboratories has caused significant distress, and there is an urgent demand for action to address these persistent problems.
1 reviews | Active since Jul 2011
There is a pressing need for intervention and oversight. Questions have been raised about the effectiveness of reporting mechanisms for such behaviour, including whether SCS can be held accountable or removed under the Debt Collectors Act. Furthermore, there are doubts regarding the leadership at SCS—specifically, whether Martie Snyman, the Managing Director, is exercising adequate control over the company. The prevalence of similar complaints and the absence of responses to negative reviews suggest a broader issue within the organisation. In summary, the conduct of SCS and Lancet Laboratories has caused significant distress, and there is an urgent demand for action to address these persistent problems.
1 reviews | Active since Aug 2014
This collection agency is a disgrace - they send countless threats on behalf of Lancet Laboratories threatening to adversely list my credit rating despite my regular advise to them to get Lancet to charge their fees to Discovery who have paid countless of their fees on my behalf in the past. I am tired of their malicious threats and failure to deal with my request to stop harassing me and get Lancet to charge Discovery with the right codes with which they will be paid
1 reviews | Active since Aug 2014
This collection agency is a disgrace - they send countless threats on behalf of Lancet Laboratories threatening to adversely list my credit rating despite my regular advise to them to get Lancet to charge their fees to Discovery who have paid countless of their fees on my behalf in the past. I am tired of their malicious threats and failure to deal with my request to stop harassing me and get Lancet to charge Discovery with the right codes with which they will be paid
1 reviews | Active since Sept 2019
if I could give minus stars I would. I am EXTREMELY disgusted with the service received from them. I had a payment plan in place to to pay off outstanding amounts with Lancet ,which I have kept to monthly and despite this, I was handed over to this debt collections company. I have reached out MULTIPLE times over email to assist and not once have they responded or investigated the issue at hand. I have been hounded for payment like a ******** when I have actually kept to my side of the agreement. Disgusting service to say the least!!!!
1 reviews | Active since Sept 2019
if I could give minus stars I would. I am EXTREMELY disgusted with the service received from them. I had a payment plan in place to to pay off outstanding amounts with Lancet ,which I have kept to monthly and despite this, I was handed over to this debt collections company. I have reached out MULTIPLE times over email to assist and not once have they responded or investigated the issue at hand. I have been hounded for payment like a ******** when I have actually kept to my side of the agreement. Disgusting service to say the least!!!!
1 reviews | Active since Feb 2021
AGAIN i would like to express my utmost disappointment in this company (Sustainable Collection Services). I have sent numerous emails to *** (Sandra) asking for my final statement and also to confirm my payments been made etc and they just dont bother getting ack to me. They used to call and have no clue what is going on i their own books. Pathetic company and their staff are even worse. I ant believe there are companies that make use of this useless debt collector company, they should close their doors.
1 reviews | Active since Feb 2021
AGAIN i would like to express my utmost disappointment in this company (Sustainable Collection Services). I have sent numerous emails to *** (Sandra) asking for my final statement and also to confirm my payments been made etc and they just dont bother getting ack to me. They used to call and have no clue what is going on i their own books. Pathetic company and their staff are even worse. I ant believe there are companies that make use of this useless debt collector company, they should close their doors.
Hellopeter has tracked Sustainable Collection Services across 15 reviews. Sustainable Collection Services hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Sustainable Collection Services? Write a review to help others decide.