Stratum Benefits (Pty) Ltd
4|1,439 reviews
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LS
Louise S
1 reviews | Active since Member
17 Apr 2026, 01:36
Slow Stratum
I've never claimed from this company till now. And it's unbelievable how long they take to pay out ONE little claim (which has yet to be paid out). And the amount of documentation they require BEFORE paying out. I'm beginning to wonder if I shouldn't move to another company instead.
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Replies (1)Stratum Benefits (Pty) Ltd's replyOfficial
17 Apr 2026, 07:42Good day Louise,
It's never pleasant to hear about a client's dissatisfaction.
Please give us an opportunity to investigate the matter.
Your complaint will be assigned to a Senior Consultant, and feedback will be sent as soon as the investigation is complete.
We will be in contact soon.
Best Regards,
The Stratum Benefits Team
It's never pleasant to hear about a client's dissatisfaction.
Please give us an opportunity to investigate the matter.
Your complaint will be assigned to a Senior Consultant, and feedback will be sent as soon as the investigation is complete.
We will be in contact soon.
Best Regards,
The Stratum Benefits Team
Best regards,
Stratum Benefits (Pty) Ltd's reply17 Apr 2026, 07:42
Official
Good day Louise,
It's never pleasant to hear about a client's dissatisfaction.
Please give us an opportunity to investigate the matter.
Your complaint will be assigned to a Senior Consultant, and feedback will be sent as soon as the investigation is complete.
We will be in contact soon.
Best Regards,
The Stratum Benefits Team
It's never pleasant to hear about a client's dissatisfaction.
Please give us an opportunity to investigate the matter.
Your complaint will be assigned to a Senior Consultant, and feedback will be sent as soon as the investigation is complete.
We will be in contact soon.
Best Regards,
The Stratum Benefits Team
Best regards,