Worst online shopping customer service!

<p>Ordered shoes on the 28th of March. Promises were made for me to receive it before Easter - after a pair were to be ordered up from CT (on the 28th of March already). Payment were at first not found-even after I sent them the proof (28th March) and the bank confirmed they received it. Only 2 of my 3 pairs were delivered before Easter. Then I was promissed the other pair on 18 Apr- that came and passed. When I queried on the 19th, then only did they order it up from CT. Then I returned two pairs on the 21st of April - still waiting for my refund / acknowledgement they received it. Really poor!</p>