Springfield Gearbox
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The people at Springfield have become like family. I have a difficult vehicle to understand what is wrong, we had some issues troubleshooting it, but the outcome was a absolute satisfaction. I have even taken my car there for them to help me with other issues after almost getting stuck on the way to work. I admire each one there and I smile every time I drive past there. Thank you to everyone there
1 reviews | Active since Jan 2020
The people at Springfield have become like family. I have a difficult vehicle to understand what is wrong, we had some issues troubleshooting it, but the outcome was a absolute satisfaction. I have even taken my car there for them to help me with other issues after almost getting stuck on the way to work. I admire each one there and I smile every time I drive past there. Thank you to everyone there
1 reviews | Active since Jan 2020
I took my Land cruiser VX80 automatic to Springfield gearbox in March 2025 to see if they could smooth out a small gear hunting issue. They sat with the vehicle for two weeks. After I phoned they said they could not fix the issue in that they did not have the necessary equipment to do it. I accepted that and collected the vehicle. Immediately I noticed that the Rev counter was not working ( They agreed it was working when I took it to them). After intimating that the failure could "happen at any time" they agreed to take the vehicle back to see to the issue. Long story short - after another four weeks of the vehicle mainly sitting outside I was informed they couldn't fix it. They have now turned their back on me with no apologies or willing to compensate me in any way. Needless to say I have a vehicle with a gear hunting issue and a Rev counter still not working. I have had no communication with them since the end of December 2025. The issue is still not resolved and it will cost me plenty to have this electrical issue seen to. I could go on and on about the pathetic service I have received . If you have an automatic gearbox issue avoid this place like the plague.
1 reviews | Active since Jan 2020
I took my Land cruiser VX80 automatic to Springfield gearbox in March 2025 to see if they could smooth out a small gear hunting issue. They sat with the vehicle for two weeks. After I phoned they said they could not fix the issue in that they did not have the necessary equipment to do it. I accepted that and collected the vehicle. Immediately I noticed that the Rev counter was not working ( They agreed it was working when I took it to them). After intimating that the failure could "happen at any time" they agreed to take the vehicle back to see to the issue. Long story short - after another four weeks of the vehicle mainly sitting outside I was informed they couldn't fix it. They have now turned their back on me with no apologies or willing to compensate me in any way. Needless to say I have a vehicle with a gear hunting issue and a Rev counter still not working. I have had no communication with them since the end of December 2025. The issue is still not resolved and it will cost me plenty to have this electrical issue seen to. I could go on and on about the pathetic service I have received . If you have an automatic gearbox issue avoid this place like the plague.
1 reviews | Active since Jan 2020
It’s been just over a year since I got my car back from Springfield Gearbox after their so-called “repairs,” and I feel it's important to share my experience for anyone considering their services. Background: I have hands-on experience with various mechanical repairs, including servicing, brake work, turbo replacements, and cooling systems. However, when it came to automatic gearbox repairs, I needed professional expertise. After researching three repair shops that offered similar pricing, I chose Springfield Gearbox because it was the most conveniently located and had generally decent reviews. Repair Process: Location: The workshop itself is indoors, but customer cars are parked outside without cover. This leads to delays when it rains. Repair Period: Initially quoted a 2-3 week repair timeframe (consistent with other shops), I dropped off my car on August 17, 2023, and only got it back on December 19, 2023 — a frustrating 4-month ordeal. Trial-and-Error Approach: The repair process seemed chaotic, with the gearbox being installed and removed multiple times as they struggled to pinpoint the issue. The problem was initially diagnosed as an oil pump failure which broken as i viewed it, then a torque converter issue, and later a solenoid valve problem. Post-Repair Issues: Upon receiving the car, I immediately noticed the steering felt “floating” that made the car unsafe. I asked them to inspect the steering rack and bolts, as I suspected this was the cause. I returned the next day to find the issue unresolved. Seeking a second opinion at a tire and steering garage revealed: -Loose steering rack bolts, with one stripped -A loose engine mount -A leaking seal -A non-functional 4x4 lock (which still remains faulty) -Used, black gearbox oil instead of fresh OEM-spec oil Ongoing Problems: A few months after the "repair," the gearbox developed a persistent shudder. Diagnostics at Springfield revealed ECU faults, which were canceled but returned later. The shudder continues to this day, forcing me to replace gearbox oil every 10,000 km instead of the standard 40,000 km to reduce it temporarily. Conclusion, based on my experience: Manual Gearbox Repairs: Springfield Gearbox might be suitable. Automatic Gearbox Repairs: Not recommended. The lack of expertise in handling complex electronic components was evident throughout my ordeal. Would I recommend them? Not based on my experience.
1 reviews | Active since Jan 2020
It’s been just over a year since I got my car back from Springfield Gearbox after their so-called “repairs,” and I feel it's important to share my experience for anyone considering their services. Background: I have hands-on experience with various mechanical repairs, including servicing, brake work, turbo replacements, and cooling systems. However, when it came to automatic gearbox repairs, I needed professional expertise. After researching three repair shops that offered similar pricing, I chose Springfield Gearbox because it was the most conveniently located and had generally decent reviews. Repair Process: Location: The workshop itself is indoors, but customer cars are parked outside without cover. This leads to delays when it rains. Repair Period: Initially quoted a 2-3 week repair timeframe (consistent with other shops), I dropped off my car on August 17, 2023, and only got it back on December 19, 2023 — a frustrating 4-month ordeal. Trial-and-Error Approach: The repair process seemed chaotic, with the gearbox being installed and removed multiple times as they struggled to pinpoint the issue. The problem was initially diagnosed as an oil pump failure which broken as i viewed it, then a torque converter issue, and later a solenoid valve problem. Post-Repair Issues: Upon receiving the car, I immediately noticed the steering felt “floating” that made the car unsafe. I asked them to inspect the steering rack and bolts, as I suspected this was the cause. I returned the next day to find the issue unresolved. Seeking a second opinion at a tire and steering garage revealed: -Loose steering rack bolts, with one stripped -A loose engine mount -A leaking seal -A non-functional 4x4 lock (which still remains faulty) -Used, black gearbox oil instead of fresh OEM-spec oil Ongoing Problems: A few months after the "repair," the gearbox developed a persistent shudder. Diagnostics at Springfield revealed ECU faults, which were canceled but returned later. The shudder continues to this day, forcing me to replace gearbox oil every 10,000 km instead of the standard 40,000 km to reduce it temporarily. Conclusion, based on my experience: Manual Gearbox Repairs: Springfield Gearbox might be suitable. Automatic Gearbox Repairs: Not recommended. The lack of expertise in handling complex electronic components was evident throughout my ordeal. Would I recommend them? Not based on my experience.
1 reviews | Active since Jan 2020
I had an incredible experience with Springfield Gearbox when they recently assisted me with my car’s gearbox. Not only did they resolve the issue on the same day, but the team also proved to be the best at what they do. The staff was friendly, professional, and kept me updated throughout the entire process, which gave me peace of mind knowing everything was handled behind the scenes. What impressed me the most was their hard work and dedication to getting the job done right without it costing me an arm or a leg! Their service is honest and reliable, and I could see the sacrifices they make to ensure customer satisfaction. I highly recommend Springfield Gearbox to anyone needing quality, efficient service. You can trust them completely! Thank you, Springfield Gearbox, for your excellent work!
1 reviews | Active since Jan 2020
I had an incredible experience with Springfield Gearbox when they recently assisted me with my car’s gearbox. Not only did they resolve the issue on the same day, but the team also proved to be the best at what they do. The staff was friendly, professional, and kept me updated throughout the entire process, which gave me peace of mind knowing everything was handled behind the scenes. What impressed me the most was their hard work and dedication to getting the job done right without it costing me an arm or a leg! Their service is honest and reliable, and I could see the sacrifices they make to ensure customer satisfaction. I highly recommend Springfield Gearbox to anyone needing quality, efficient service. You can trust them completely! Thank you, Springfield Gearbox, for your excellent work!
1 reviews | Active since Jan 2020
I have had a very pleasant experience at Springbok Gearbox in Ottery Road , Cape Town. My 2011 Suzuki SX4 had a CVT gearbox problem and needed repair. I took it in to Springfield Gearbox , where it was assessed and diagnosed, and a quote given on the expected cost of the repair. The car was taken in , and the repairs undertaken. I was kept informed of the progress, and advised on what was happening. The work was completed in the time expected, and the car was available at the allotted time , clean neat and fixed. Not only is the box working as expected but it seems to be even smoother than before.A few other points where indicated , and advice given about what I should do to correct them. Nice people to do business with, and I would recommend them to anyone who needs a gearbox repair, at any time
1 reviews | Active since Jan 2020
I have had a very pleasant experience at Springbok Gearbox in Ottery Road , Cape Town. My 2011 Suzuki SX4 had a CVT gearbox problem and needed repair. I took it in to Springfield Gearbox , where it was assessed and diagnosed, and a quote given on the expected cost of the repair. The car was taken in , and the repairs undertaken. I was kept informed of the progress, and advised on what was happening. The work was completed in the time expected, and the car was available at the allotted time , clean neat and fixed. Not only is the box working as expected but it seems to be even smoother than before.A few other points where indicated , and advice given about what I should do to correct them. Nice people to do business with, and I would recommend them to anyone who needs a gearbox repair, at any time
1 reviews | Active since Jan 2020
I had occasion to take my vehicle to Springfield yesterday for the gearbox to be serviced and I was pleasantly suprised with the service I received.Everyone that I dealt with, without exception was very friendly and helpful. The fact that they are able to accommodate at short notice is welcome and I especially would like to thank Riaan for playing taxi in dropping me off and collecting me again. The proof is in the pudding and the gear shifts in the car are so much smoother now,thanks guys and keep it up,I will definitely recommend your business to anyone who needs such services.
1 reviews | Active since Jan 2020
I had occasion to take my vehicle to Springfield yesterday for the gearbox to be serviced and I was pleasantly suprised with the service I received.Everyone that I dealt with, without exception was very friendly and helpful. The fact that they are able to accommodate at short notice is welcome and I especially would like to thank Riaan for playing taxi in dropping me off and collecting me again. The proof is in the pudding and the gear shifts in the car are so much smoother now,thanks guys and keep it up,I will definitely recommend your business to anyone who needs such services.
Hellopeter has tracked Springfield Gearbox across 14 reviews. Springfield Gearbox hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Springfield Gearbox? Write a review to help others decide.