SN
Sivuyile N
1 reviews | Active since Apr 2021
21 Sept 2025, 04:57
Prescribed debts that are killing my profile
In terms of the Prescription Act 68 of 1969, this debt has prescribed and is no longer enforceable. Other registered credit bureaus, including TransUnion and VCCB, have already updated my profile accordingly. However, your records still reflect this debt inaccurately, which negatively affects my credit standing,these acounnts are Telkom who is more that 12 years 0ld , Letsatsi finance and Mpowa finance they all prescribed debts
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Splendi's replyOfficial
30 Sept 2025, 08:21Hi Sivuyile,
Thank you for reaching out and for raising your concerns with us. We’ve investigated the accounts you mentioned, and here is the outcome of each:
Telkom
A dispute was logged recently under reference number XD*** for the account ending in 4491. This matter was not resolved in your favour, as the account is still active and has not yet been prescribed.
Last payment date: 11 April 2023
Letsatsi Finance
We were unable to locate a dispute logged for this account. To proceed, kindly log a dispute so that we can formally investigate it for you.
Mpowa Finance
A dispute was logged under reference number XD***. This matter was resolved in your favour, and the account is now reflected as closed on your profile.
With regard to the ********** payment you mentioned on the Telkom account, we are unfortunately unable to assist directly. However, we recommend escalating this matter to the appropriate authorities for further support:
They will be able to assist you in raising a formal complaint against the credit provider.
We hope this clarifies the status of each account. Please don’t hesitate to reach out if you would like us to assist with logging a dispute on your behalf for the Letsatsi Finance account.
Kind regards,
The Splendi Team
Thank you for reaching out and for raising your concerns with us. We’ve investigated the accounts you mentioned, and here is the outcome of each:
Telkom
A dispute was logged recently under reference number XD*** for the account ending in 4491. This matter was not resolved in your favour, as the account is still active and has not yet been prescribed.
Last payment date: 11 April 2023
Letsatsi Finance
We were unable to locate a dispute logged for this account. To proceed, kindly log a dispute so that we can formally investigate it for you.
Mpowa Finance
A dispute was logged under reference number XD***. This matter was resolved in your favour, and the account is now reflected as closed on your profile.
With regard to the ********** payment you mentioned on the Telkom account, we are unfortunately unable to assist directly. However, we recommend escalating this matter to the appropriate authorities for further support:
- Credit Ombudsman: *** | ***
- National Credit Regulator (NCR): *** | ***
- Banking Ombudsman: https://www.obssa.co.za/resolving-complaints/how-to-complain/
They will be able to assist you in raising a formal complaint against the credit provider.
We hope this clarifies the status of each account. Please don’t hesitate to reach out if you would like us to assist with logging a dispute on your behalf for the Letsatsi Finance account.
Kind regards,
The Splendi Team
Best regards,
Splendi's reply30 Sept 2025, 08:21
Official
Hi Sivuyile,
Thank you for reaching out and for raising your concerns with us. We’ve investigated the accounts you mentioned, and here is the outcome of each:
Telkom
A dispute was logged recently under reference number XD*** for the account ending in 4491. This matter was not resolved in your favour, as the account is still active and has not yet been prescribed.
Last payment date: 11 April 2023
Letsatsi Finance
We were unable to locate a dispute logged for this account. To proceed, kindly log a dispute so that we can formally investigate it for you.
Mpowa Finance
A dispute was logged under reference number XD***. This matter was resolved in your favour, and the account is now reflected as closed on your profile.
With regard to the ********** payment you mentioned on the Telkom account, we are unfortunately unable to assist directly. However, we recommend escalating this matter to the appropriate authorities for further support:
They will be able to assist you in raising a formal complaint against the credit provider.
We hope this clarifies the status of each account. Please don’t hesitate to reach out if you would like us to assist with logging a dispute on your behalf for the Letsatsi Finance account.
Kind regards,
The Splendi Team
Thank you for reaching out and for raising your concerns with us. We’ve investigated the accounts you mentioned, and here is the outcome of each:
Telkom
A dispute was logged recently under reference number XD*** for the account ending in 4491. This matter was not resolved in your favour, as the account is still active and has not yet been prescribed.
Last payment date: 11 April 2023
Letsatsi Finance
We were unable to locate a dispute logged for this account. To proceed, kindly log a dispute so that we can formally investigate it for you.
Mpowa Finance
A dispute was logged under reference number XD***. This matter was resolved in your favour, and the account is now reflected as closed on your profile.
With regard to the ********** payment you mentioned on the Telkom account, we are unfortunately unable to assist directly. However, we recommend escalating this matter to the appropriate authorities for further support:
- Credit Ombudsman: *** | ***
- National Credit Regulator (NCR): *** | ***
- Banking Ombudsman: https://www.obssa.co.za/resolving-complaints/how-to-complain/
They will be able to assist you in raising a formal complaint against the credit provider.
We hope this clarifies the status of each account. Please don’t hesitate to reach out if you would like us to assist with logging a dispute on your behalf for the Letsatsi Finance account.
Kind regards,
The Splendi Team
Best regards,