Bad Service

Hi All

I hope you all are well.

I took my car (BMW E92 BLACK) to one of your branch @ Plumstead (CAPE TOWN) for sound enhancement. After getting a quote from all the stuff I NEEDED there, I requested those guys there to help with fitting and make sure that, I won't hear the RCA sound when I'm driving or accelerating.

They've promise me that confirm that they know what they were doing however what I got it's still unbelievable.

Guys there took long to complete it on that day and advised me to bring it the following day for completion however on that 2nd day. That's were issues started.

1. Dashboard Blew up 2.Sound / got affected 3.Reverse camera never worked 4.All my speakers aren't working well. The front speakers were there and only the passenger one was working however after the Abs blew. It affected it and it's not work as we speak.

>The rear or back speakers plays and stops and gives a bad sound. I have advised those guys to properly connect them but after taking a car today from them, I can confirm that, thy RCA acceleration sound it's there and speakers plays and stop and my front speakers aren't there anymore.

5.USB port isn't working as well due to that ABS issue. 6.ABS- after replacing a dashboard, there ABS weren't tested and not sure if they are working however I will check with BMW branch and once I have the figure of how much it is, i will update you and my cup holder on the new dashboard is not working however on the old one it was working fine.

7. RADIO. Is not working well. I can't play FM or use USB from it. I will be happy if you guys can help me here.

8. ALL THIS ISSUE STARTED AFTER THE ABS Blew UP AND AFFECTED EVERYTHING. I WILL. BE HAPPY IF YOU GUYS CAN REPLACE MY RADIO, RECONNECT MY CAMERA, FIX MY ABS AND PASSENGER CUP HOLDER AND ABS.

I have also attached Affidavit from a police station with other docs.

NB: I'm extremely unhappy with the service I got from that branch and not willing to go there or allow them to touch my car again.

I'm looking forward to hear from you guys soon.

Thanks

I've forgot to attached the sound clip I took when l was playing a sound in my car today.