Sorbet Group
1.8|1,174 reviews
TK
Teresa K
1 reviews | Active since Member
13 Apr 2026, 07:56
Utter incompetence at Sorbet George
After having been with Sorbet for about 20 years now, having had wonderful experiences in all Joburg branches, I can finally say that I am OUT! The Sorbet George branch is the epiphany of incompetence. Two times unable to provide the service that I have booked for, not ever having the same issue elsewhere. Unfriendly, *********** and elitist! @Clicks this store is single handedly bringing down the brand.
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Replies (1)Sorbet Group's replyOfficial
20 May 2026, 10:39Good day, We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch. Kind regards, Sorbet Group
Best regards,
Sorbet Group's reply20 May 2026, 10:39
Official
Good day, We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch. Kind regards, Sorbet Group
Best regards,