Solmate
Verified Business
|3.7|14 Reviews (last 12 months)|Responds in 31h 48m
Solmate
Verified Business
|3.7
14 Reviews (last 12 months)
Responds in 31h 48m
AI Review Summary
Based on recent customer reviews, Solmate receives strong appreciation for its easy sign-up process, user-friendly app, and affordable fees, with customers consistently mentioning helpful support during verification and convenient features like airtime and electricity purchases. A recurring positive theme is the ease of sending money home and faster access to funds. However, some customers express serious frustration around delayed salary payments, unresponsive support channels, card issuance delays, and confusing transfer limits, which has left affected users feeling stuck and ignored during urgent financial situations.
Performance(last 12 months):
Trustindex Rating
4.8Ranked In Financial Services
#173Reply Time
31h 48mReplied to 100% of negative reviews
Reply time on negative reviews: 31h 48m
TrustIndex
4.8
Ranking
#173
in Financial Services
Reply Time
31h 48m
Replied to 100% of negative reviews
Reply time on negative reviews: 31h 48m
Frequently Asked Questions About Solmate
What do customers say about Solmate?
Based on recent customer reviews, Solmate receives strong appreciation for its easy sign-up process, user-friendly app, and affordable fees, with customers consistently mentioning helpful support during verification and convenient features like airtime and electricity purchases. A recurring positive theme is the ease of sending money home and faster access to funds. However, some customers express serious frustration around delayed salary payments, unresponsive support channels, card issuance delays, and confusing transfer limits, which has left affected users feeling stuck and ignored during urgent financial situations.
Is Solmate trustworthy?
Recent reviews (14)
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