1 reviews | Active since Member
i am writing to formally express my dissatisfaction with my Smeg kettle and Smeg itself. I purchased all the products including the kettle . kettle has started peeling and Smeg answered me it not their department. I spent a fortune at Hirch's Struben Valley that day on Smeg products only for the kettle to peel and chip , disappointing considering the premium price. my complaint to Smeg itself, i received a dismissive response., with no effort to assist me further. i will notify every social media platform that i can, with photos of the product.it is unacceptable with brand image SMEG PROMOTES. TRY PHONE THEM TO GET THE RIGHT EMAIL OF THE PERSON THEIR ADVERT GIVES YOU ONLY SPARES EMAIL, THEY ARE PATHETIC!!!!!ONLY HEAR NOW THAT IT HAS A TWO YEAR WARRANTY . I MUST RIDE TO SMEG FOR THEM TO ASSESS IT FIRST THEN DECIDE IF I GET A 50% TRADE IN OR WHATEVER!!! TWO YEAR GUARANTEE ON A SMEG PRODUCT, AMC CLASSIC WHICH I HAVE LIFE TIME. PEOPLE BE WARE OF THIS OVERPRICED PRODUCT!!!!
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