Sir Juice Bakkie hit me from the back on October and still waiting for them to fix my car.

On the 6th of October at the evening on my way back to work, I was hit by one of the Sir Juice bakkies at the back while I was waiting for a right of way. The driver smashed me hard that the back of my car was damaged. We went to the Police station and did an Accident Report and got the AR numbers. I called the company (Sir Juice) next day, I asked to speak to someone who is in charge of "Fleet as I would want to report an Accident", I did this because I wanted to make sure the driver in question reported the accident. I was transferred to the person (Archie) I reported what had happened and I was given an email address to email the quote, no one even asked for my details so I could be contacted as I was not the one in the wrong. I had to follow-up with Sir Juice on this accident " Road Safety Risks" are clearly not that important to such a big brand. Eventually I was told to get three quotes and submit to them " QUOTES ARE PAYED FOR LATELY ESPECIALLY WHEN A THIRD PARTY IS INVOLVED" . The quote was apparently submitted to their insurance on the 29th of October and i was told insurance will call me directly......still nothing from them and today is the 7th of November 2025. My car was perfectly fine before this incident, i respected the rules of the road , yet I'm the one who must follow-up with such a big Brand, had to spend money and petrol on quotes, no one seems to care about following up with their insurance .....at this point who must fix my car?