Pathetic attitude

I walked into the store this morning and was greeted very rudely by a women named Pam. When I queried about a shower glass I was told I needed to go fetch it my self from their storeroom as they don't have staff available...really why is your store open if I'm going to carry the glass myself. I was told by the store manager this is the way they do business and we take it or leave...so we left...poor customer service with pathetic attitude...do not support such bad service