Bad Customer Experience From Shoe City

Placed a black Friday online order in November latest year with Shoe City.Paid for the order upfront.Package was apparently sent as per Shoe City staff and then after 50 plus emails from me it was found after 4 months later that the order was actually never shipped.Now we finally getting to a point where a refund was proposed to be processed. Anyways 3 days later and still waiting for the refund.Unfortunately Shoe City don't even deserve a one star rating. It is by default in order to post this review.Hellopeter please help with this.Maybe have a Zero/Minus star rating option in the future.For the record I don't endorse this one star rating.Should be negative -5.Anyway guys I advise that you do not buy online from Shoe City.Based on my experience this business offers terribly bad service.