Ladies, watch out for - Sheek Hair provides **** Products with Attitude

Ladies watch out for Sheek Hair South Africa - Especially Cape Town, Tokai - these people are either using **** products or they don’t have a clue what they are doing when it comes to application. I visited them 5 times to just get 1 treatment done- it has failed- and they are refusing to refund me. The treatment was supposed to straighten my hair, instead there is damage to my hair and it’s more frizzy than when I first went to them. A complete waste of time and resources and the attitude when you go to fix is astounding. That, more than even the damage has inspired this post. In my case they told me the first time that they put the wrong treatment on (not what I ordered), then told me the next time the problem was the stylist - she was leaving them at the time and told me they are using **** products. They said, no it is her fault, and said I must come again. I gave them the benefit of the doubt. I waited a month to give the hair time to heal. I went in again for step 1 and 2 using a product called Cadiveu Brasil, Brasil Cacau, either it is a horrific product, or they are using **** products as I was previously told. I came back to a new stylist. She said I must leave it on for several days and return. I had a meeting coming up I was actually in Cape Town for. The stylist said as I needed to come before the meeting which was on a Tuesday, and that she would come in specially on the Monday to apply the treatment that was supposed to be step 3 of the process. I rocked up at the arranged time and no one was at the salon. I said they must make a plan. I couldn’t remove it myself and not treat or the issue would likely reoccur. I made complaints. They finally contacted me and said they sorted it out. I met them again at 4pm Monday (they are normally closed)… this stylist proceeded to have an attitude all the way through the session, she did not redo the heating as she should have before washing off to treat. She left the treatment on for 5 mins not 20. Barely blow dried it - after I asked her to do so, but only after tipping her … The salon had not told me the new stylist isn’t getting paid..she only told me after she had messed it up - or the product used is ****... I ended up tipping her a lot because I felt bad for her .. even with the attitude she had which I only found out at the end was because she wasn’t getting paid. The treatment itself has entirely failed. It looks worse than it did before if I don't blow and dry.

I messaged them to demand my money back - a full refund won’t cover the damage or my time or my, over R 1000 + in Ubers, getting there and back, or my tips, or costs on products to mend the damage!- they first tried to offer me 50% which I do not accept, and now are not responding. I want my money back so I can go somewhere that actually does a proper treatment.