SHAKTI DESIGNS -BAYVIEW CHATSWORTH (TERRIBLE SERVICE AND QUALITY)

I made contact with a company in November 2019 to provide a quote for wallpaper installation in Durban. Their quote came over R15 000 for 3 walls in which I eventually settled to do one one wall at a cost of R4400.00. 1. He moved timelines for installation during December 2.When he arrived he complained of the wall texture and then said he didnt have the proper equipment to install. This after a site visit , so he was well aware of the texture etc! 3.I offered to get my handyman and the contractor onsite to prepare the wall for the installation of which he then called back to say he could so the installation 4.Wallpaper was short, it looked like a vinyl sticker, it had bubbles and already started to peel the same afternoon after installation.I contacted Rajesh the owner who is also the installer - he came back the next day and touched up 6.Two days later - same problem and said he was closed - came finally in January 2020 - I complained again, he wanted me to reconsider a new panel at which I must cover the cost for the backing board after spending R4400 -00 of which seems like a waste for the shody workmanship. He made promises and still its the 3 February- between his kitchen having terminates and he is now in hospital nothing is been done. 5. He now tells me the wall is the issue - of which I have people on record stating he said to leave it and he could still intsall 6. Iam not happy with his service - his attitude to take responsibility and sub standard products. 7. I intend to take legal action, but he needs to know that he cannot damage peoples homes and not take responsibility. 8. It is an embarrassment to my home and most of all trying to con people to trusting you and then not fix it - is not okay in my books. 9. I will not recommend anyone conduct business with Rajesh or this company if they do not refund me or fix the situation. 10. People need to ask for workmanship references when dealing with sensitive installations in their homes.