

Sequ-door
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been dealing with Sequ - door on several occasions over the past 10 years or so. The quality of their burglar proofing is excellent. Prompt service and very good pricing. Based in Vereeniging but covers a wide area, including Pretoria. They recently replaced a faulty product for free after it had been installed a few years ago. Very professional and friendly service from the team. Well done! #BlackFriday
1 reviews | Active since Jan 2020
I have been dealing with Sequ - door on several occasions over the past 10 years or so. The quality of their burglar proofing is excellent. Prompt service and very good pricing. Based in Vereeniging but covers a wide area, including Pretoria. They recently replaced a faulty product for free after it had been installed a few years ago. Very professional and friendly service from the team. Well done! #BlackFriday
1 reviews | Active since Jan 2020
I requested for a quotation and the gentleman that came for measurements was in a rush and walking away as I am asking questions. I had to do a follow up on my quote, then received it and asked a question in regards to the measurements since I couldn’t do it in person. To this day, I have not received any response. I would NOT recommend this company, their communication is horrible.
1 reviews | Active since Jan 2020
I requested for a quotation and the gentleman that came for measurements was in a rush and walking away as I am asking questions. I had to do a follow up on my quote, then received it and asked a question in regards to the measurements since I couldn’t do it in person. To this day, I have not received any response. I would NOT recommend this company, their communication is horrible.
1 reviews | Active since Jan 2020
After the shock of a break-in Pieter Badenhorst pulled all the strings to get a sliding and trellidor replaced within 3 days which nobody else offered, being waiting periods of 2 weeks. Firstly their product is high end, plus the staff and the workmanship was well above expectations. I can't thank them enough for making this experience an absolute pleasure. Removing doors made a huge mess and they left here with not a spec of dust. Huge thanks Sequ-door you are the BEST !!!
1 reviews | Active since Jan 2020
After the shock of a break-in Pieter Badenhorst pulled all the strings to get a sliding and trellidor replaced within 3 days which nobody else offered, being waiting periods of 2 weeks. Firstly their product is high end, plus the staff and the workmanship was well above expectations. I can't thank them enough for making this experience an absolute pleasure. Removing doors made a huge mess and they left here with not a spec of dust. Huge thanks Sequ-door you are the BEST !!!
1 reviews | Active since Jan 2020
Firstly, what was discussed was not installed. The shutters in the main bedroom were supposed to be split in the middle. While they were installing I phoned Christi to ask why it's a single panels and the answer was Blockhouse could not split it because of the length. No phone call to ask me am I okay with this, he literally just went ahead and changed the order without so much as discussing it with me, so I basically have to live with it. Secondly, there were several defects after the installation was done. Dents in the louvers, scratches on the frames, incorrectly measured track. They came back to repair 1 of the louvers and the track 6 weeks after the install. The 2nd louver is still not repaired because they didn't have the right size when they came to do the repairs. Guess it's another 6 weeks of waiting. Not a single person from Sequ-Door phoned me after the install to ask if I'm satisfied or happy with the installation. I had to complain to them after seeing the poor workmanship. My recommendation is to avoid doing business with this company.
1 reviews | Active since Jan 2020
Firstly, what was discussed was not installed. The shutters in the main bedroom were supposed to be split in the middle. While they were installing I phoned Christi to ask why it's a single panels and the answer was Blockhouse could not split it because of the length. No phone call to ask me am I okay with this, he literally just went ahead and changed the order without so much as discussing it with me, so I basically have to live with it. Secondly, there were several defects after the installation was done. Dents in the louvers, scratches on the frames, incorrectly measured track. They came back to repair 1 of the louvers and the track 6 weeks after the install. The 2nd louver is still not repaired because they didn't have the right size when they came to do the repairs. Guess it's another 6 weeks of waiting. Not a single person from Sequ-Door phoned me after the install to ask if I'm satisfied or happy with the installation. I had to complain to them after seeing the poor workmanship. My recommendation is to avoid doing business with this company.
1 reviews | Active since Jan 2020
Despite the product being fine and the installation done in one day, the team butchered our burglar bars when they removed them which has been a mission to repair, as well as breaking tiles during the installation. Zero customer service here and we pretty much had to fix everything they broke.
1 reviews | Active since Jan 2020
Despite the product being fine and the installation done in one day, the team butchered our burglar bars when they removed them which has been a mission to repair, as well as breaking tiles during the installation. Zero customer service here and we pretty much had to fix everything they broke.
Hellopeter has tracked Sequ-door across 37 reviews. Sequ-door hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Sequ-door? Write a review to help others decide.