

SENQU
Based on recent customer reviews, Senqu is facing significant dissatisfaction, particularly around its online retail experience. Customers consistently mention long delays in delivery, missing or incorrect items, and an absence of order updates or tracking information. A recurring theme is poor after-sales support, with shoppers describing unanswered phone calls, unresolved refund requests, and circular email exchanges. In-store experiences also draw criticism, with mentions of rude staff and difficulties redeeming vouchers. While the quality of the clothing itself is occasionally acknowledged as genuinely good, service failures dominate the overall sentiment.
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Hellopeter has tracked SENQU across 43 reviews. SENQU hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used SENQU? Write a review to help others decide.
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