Secura
Unclaimed Business
|2|1 Reviews (last 12 months)|This business does not respond to reviews
Secura
Unclaimed Business
|2
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
2|1 Reviews
Jul '25 - Jun '26
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Hellopeter has tracked Secura across 1 reviews. Secura hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Secura? Write a review to help others decide.
Recent reviews (1)
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Gere J
1 reviews | Active since Jan 2020
24 Jul 2025, 18:16
Panic button Disgrace
After a year, all 3 panic buttons stop working. Upon enquiring, Secura tells me, it's the batteries (coincidence; all 3 at once?), and I can't just replace them with any battery, it needs to ne THEIR battery. But no, they don't have; it's on order. So after a month (of not being able to use the panic buttons, of either 3 of us jaf an emergency, despite having paid R1000 per panic button), I ask the question. The answer, no, the batteries have not arrived. After two months, then 3 months, the answer is blunt: 'No, sorry'. So I escaled the issue and Vuala! They have batteries, but are you sitting down?...at R150 + VAT EACH! So I bought 3, out of desperation. This was 9 days ago; the one started working, after much back-and-forth and a 'technical issue' on their side was fixed, but still, no luck with the other two. I'm hoping their Ops is more organized, because, eish, if/when I have a crisis one day, please don't let it be the customer relations/ technical team thar answwrs my call!
Helpful (0)
|Replies (0)GJ
Gere J
1 reviews | Active since Jan 2020
24 Jul 2025, 18:16
Panic button Disgrace
After a year, all 3 panic buttons stop working. Upon enquiring, Secura tells me, it's the batteries (coincidence; all 3 at once?), and I can't just replace them with any battery, it needs to ne THEIR battery. But no, they don't have; it's on order. So after a month (of not being able to use the panic buttons, of either 3 of us jaf an emergency, despite having paid R1000 per panic button), I ask the question. The answer, no, the batteries have not arrived. After two months, then 3 months, the answer is blunt: 'No, sorry'. So I escaled the issue and Vuala! They have batteries, but are you sitting down?...at R150 + VAT EACH! So I bought 3, out of desperation. This was 9 days ago; the one started working, after much back-and-forth and a 'technical issue' on their side was fixed, but still, no luck with the other two. I'm hoping their Ops is more organized, because, eish, if/when I have a crisis one day, please don't let it be the customer relations/ technical team thar answwrs my call!
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Replies (0)