

Seafood Market
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
If I could give Seafood market Alpine road no star it would be great. I purchased 8kg prawns from seafood market Alpine road and when I made the prawns for guest it was off. I was in such a panic and had to order another 8kgs prawns from Checkers because my guest expected the prawns. I returned the prawns after keeping it in the freezer the next day and the owner refused to take liability for the prawns because he said his store policy is once you leave the store items cannot be returned. These were frozen so how would one know these prawns were off. My neighbour had the exact same situation a week later with the same outcome of 10kg prawns. These prawns cost were over R1500 so you can only imagine what my neighbour lost as well. It is unacceptable that the store would not even replace these items. I am a single mom of 4 and lost my husband. These prawns were for my daughter who graduated with her degree and all she wanted was a prawn meal for supper as we do not get to eat prawns often. I saved 4 months for this occasion only to be *****ed by seafood market Alpine road.
1 reviews | Active since Jan 2020
If I could give Seafood market Alpine road no star it would be great. I purchased 8kg prawns from seafood market Alpine road and when I made the prawns for guest it was off. I was in such a panic and had to order another 8kgs prawns from Checkers because my guest expected the prawns. I returned the prawns after keeping it in the freezer the next day and the owner refused to take liability for the prawns because he said his store policy is once you leave the store items cannot be returned. These were frozen so how would one know these prawns were off. My neighbour had the exact same situation a week later with the same outcome of 10kg prawns. These prawns cost were over R1500 so you can only imagine what my neighbour lost as well. It is unacceptable that the store would not even replace these items. I am a single mom of 4 and lost my husband. These prawns were for my daughter who graduated with her degree and all she wanted was a prawn meal for supper as we do not get to eat prawns often. I saved 4 months for this occasion only to be *****ed by seafood market Alpine road.
1 reviews | Active since Jan 2020
The staff were great but man oh man was the owner/manager awful. We had just walked in the store and heard this female berating the staff behind the fresh fish counter. When she walked through the store she had this miserable bitter looking face and she didn’t care at all that there were customers in the store. She literally didn’t acknowledge our existence. As if that wasn’t the end she then barked at the staff to screengrab her WhatsApp status and share it to their contacts? It was very strange and gave toxic workplace energy. Lady, if you’re seeing this, just do better. Being nasty isn’t a good look on you and it’s clearly showing on your face. Just be kind. It’s not hard.
1 reviews | Active since Jan 2020
The staff were great but man oh man was the owner/manager awful. We had just walked in the store and heard this female berating the staff behind the fresh fish counter. When she walked through the store she had this miserable bitter looking face and she didn’t care at all that there were customers in the store. She literally didn’t acknowledge our existence. As if that wasn’t the end she then barked at the staff to screengrab her WhatsApp status and share it to their contacts? It was very strange and gave toxic workplace energy. Lady, if you’re seeing this, just do better. Being nasty isn’t a good look on you and it’s clearly showing on your face. Just be kind. It’s not hard.
1 reviews | Active since Jan 2020
the smell of the sea and everything found in it can be found at seafood market. with lots of deals and excellent customer services, this gem of a store is all you will ever need in seafood. Quality , freshness and affordability in one store. #MOTHERS DAY TREAT
1 reviews | Active since Jan 2020
the smell of the sea and everything found in it can be found at seafood market. with lots of deals and excellent customer services, this gem of a store is all you will ever need in seafood. Quality , freshness and affordability in one store. #MOTHERS DAY TREAT
1 reviews | Active since Jan 2020
I was given bad customer service as I bought a box of fish 15kg hake but was given the wrong order even asked if this is the correct order as I had experienced the same issue with the store I had send back the order and I paid r200 for transport asked for compensation and I was told its my fault I had a bad expirience
1 reviews | Active since Jan 2020
I was given bad customer service as I bought a box of fish 15kg hake but was given the wrong order even asked if this is the correct order as I had experienced the same issue with the store I had send back the order and I paid r200 for transport asked for compensation and I was told its my fault I had a bad expirience
Hellopeter has tracked Seafood Market across 5 reviews. Seafood Market hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Seafood Market? Write a review to help others decide.