DO NOT RENT FROM THIS COMPANY. **** ARTISTS

Rent initially for 3 days. Was not given a rental agreement. Took the Super Insurance option. Asked what it covered and was told EVERYTHING. Renewed for a further 5 days with call centre, told them I had never received a rental agreement. They emailed me one giving breakdown. Found rate was charged at R201.62 per day. Website quote R120pd. Charged booking fee R120, Loss Damage Waiver 28.47pd, Loss damage waiver reduced excess 57.72pd, Minor damage waiver 31.40pd, Third party super liability cover 49.06pd,(Max cover 250K) wheel and windscreen cover 71.95pd, debit card fee 217.39, Contract fee 105.35, location surcharge 13% 457.82. None of these charges are mentioned on their website and all are subject to VAT. I called the actual rental office the following day and was told I would only receive a rental agreement when I returned the card. Also told rental price can change between booking the rental with the call centre and actually taking the car. This was in a space of about 20 minutes. Check out time was 15:08 but return time was 11.56. To me the return should have been 15.07. for an 8 day period Whilst writing this report they have taken a further R144.39 from my bank account with no explanation..