SANBS
Claimed Business
|2.2|13 Reviews (last 12 months)|This business does not respond to reviews
SANBS
Claimed Business
|2.2
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, SANBS receives sharply divided feedback from donors across its branches. Customers consistently praise individual teams at locations such as Centurion, Westgate, and Alberton for warm, efficient, and professional service, with several donors highlighting standout staff members by name. However, a recurring theme involves complaints about rude or dismissive donor attendants, scheduling and communication breakdowns at mobile sites, and serious concerns regarding post-donation injuries where donors describe slow responses, lingering arm pain, and feeling unsupported after raising medical complications.
Performance(last 12 months):
Trustindex Rating
2.9TrustIndex
2.9
Review Distribution
2.2|13 Reviews
Jul '25 - Jun '26
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 13:11
Sanbs donating point at Emeris PTA. 18-03-2026
Daleen du Plessis donar attendant was so rude when asked a question of where to register for new donar then proceeding to give nasty stares. Sanbs Brooklyn please do better
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Anonymous
1 reviews | Active since Jan 2020
3 Jan 2026, 09:11
Incorrect Information Given
I was at Knowles Shopping Centre on Friday 2 January and they were about to close but told me that they would be there today from 9am to 3pm. I planned my day around going to donate only to find that they are not there today. Extremely frustrating. I called the SANBS call centre and was told that they're not booked there today.
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Anonymous
1 reviews | Active since Jan 2020
3 Jan 2026, 09:11
Incorrect Information Given
I was at Knowles Shopping Centre on Friday 2 January and they were about to close but told me that they would be there today from 9am to 3pm. I planned my day around going to donate only to find that they are not there today. Extremely frustrating. I called the SANBS call centre and was told that they're not booked there today.
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Anonymous
1 reviews | Active since Jan 2020
19 Nov 2025, 10:08
Disappointing service.
Very disappointed with the service received today. No wonder there is a blood shortage. Please make sure the workers capture your details correctly. I was turned away for a second time after being told I should come back in November. Just do better guys. And change the attitude as well. This is not the type of service that requires you to pull your face and be non engaging.
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Anonymous
1 reviews | Active since Jan 2020
19 Nov 2025, 10:08
Disappointing service.
Very disappointed with the service received today. No wonder there is a blood shortage. Please make sure the workers capture your details correctly. I was turned away for a second time after being told I should come back in November. Just do better guys. And change the attitude as well. This is not the type of service that requires you to pull your face and be non engaging.
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Anonymous
1 reviews | Active since Jan 2020
4 Nov 2025, 10:47
Stuff Appreciation
#BLACKFRIDAY I would like to take this moment to appreciate people from the south African national blood services for their warm and excellent service especially from the Alberton City Center.
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