Samsung South Africa
1.4|11,905 reviews
WC
Willem C
1 reviews | Active since Member
28 May 2026, 04:22
No sleep due to accessories
My watch kept setting a reminder by itself this morning at 03:00 for some reason. I am in a standby situation where I need my sleep and I can't put my phone on do not disturb and then this happens I am really disappointed in samsung. I eventually ended up switching off the watch
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Replies (2)0
Replies (2)Samsung South Africa's replyOfficial
28 May 2026, 04:23Good day Willem
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Best regards,
Samsung South Africa's reply28 May 2026, 04:23
Official
Good day Willem
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Best regards,
Samsung South Africa's replyOfficial
28 May 2026, 07:54The issue has been logged with our Voice of Customer Advisor under the reference number: 3102191333, we will investigate and be in contact with you. ^NM
Best regards,
Samsung South Africa's reply28 May 2026, 07:54
Official
The issue has been logged with our Voice of Customer Advisor under the reference number: 3102191333, we will investigate and be in contact with you. ^NM
Best regards,