Salt Employee Benefits (Pty) Ltd.
2.3|474 reviews
Responds in 63 hours 46 min
LN
Lucky N
1 reviews | Active since Member
26 Mar 2026, 21:02
Two pot funds still not paid out
I app**** for my two pot on the 3rd of March and SARS finalized it on the 6th of March but then until now I have not received my funds it's almost a full month of them saying it's still in progress while other people who app**** after me received their funds already, how come?, it's annoying as the two pot is classified under "Emergency funds" but there is no sense of urgency.
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Replies (3)0
Replies (3)Salt Employee Benefits (Pty) Ltd.'s replyOfficial
28 Mar 2026, 19:01Dear Lucky Nkosi,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
Best regards,
Salt Employee Benefits (Pty) Ltd.'s reply28 Mar 2026, 19:01
Official
Dear Lucky Nkosi,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
Best regards,
LN
Lucky N's updateReviewer Update
31 Mar 2026, 04:10One of your representatives got back to me and they said they will give me further feedback on Monday which was yesterday, still nothing and still waiting.
LN
Lucky N's update31 Mar 2026, 04:10
Reviewer Update
One of your representatives got back to me and they said they will give me further feedback on Monday which was yesterday, still nothing and still waiting.
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
01 Apr 2026, 08:51Dear Lucky Nkosi,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
Best regards,
Salt Employee Benefits (Pty) Ltd.'s reply01 Apr 2026, 08:51
Official
Dear Lucky Nkosi,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
Best regards,