Loyal customer

I have been buying all my travel bags as well as corporate folders from them for about 2 decades. Only once a duffle bag came lose at the seems a little but it was replaced by them after investigating. Myself and my siblings also bought my mom a travel bag for her birthday before she left for an International trip and she loved it. I have been using my travel set locally and Internationally and have no complaints. I also added the 'glove' for extra security when travel. We then purchased two suitcases for my daughter and her husband after she got married and before they travelled Internationally. The only reason I am not giving them a 5 star is because no business are perfect and we all have room for growth.