Paid Upfront and Waited a Week With No Service

My experience with Sales Hire has been extremely disappointing.

I paid upfront for a septic tank emptying service on 30 April, yet after waiting a full week, the service was still not completed. A septic issue is not something that can simply be ignored for days on end, and the lack of urgency shown was unacceptable.

The operations side may exist somewhere in the background, but the administration and communication were effectively non-existent. Getting updates or responses was a struggle, and I constantly had to follow up myself with little to no meaningful feedback.

Taking upfront payment and then leaving a customer waiting for days without proper communication or delivery is simply not acceptable service.

I eventually had to request cancellation and a refund.

Very frustrating experience overall.