Sage South Africa's replyOfficial
22 May 2026, 09:53Good day Auret,
Thank you for taking the time to speak with us earlier.
We understand that the call was unexpectedly disconnected, likely due to a network issue. Our Customer Care agent did attempt to return your call but was unfortunately unable to reach you. When convenient, could you please provide us with an alternative contact number, as well as your profile information? The details shared during the call were a bit unclear due to the line quality, and we would like to ensure we have the correct information to assist you effectively.
Following your discussion with our agent, we understand that you are still experiencing issues with your FNB Bank Feeds. Please be assured that we remain in communication with the relevant bank to work towards a resolution.
In the meantime, we will continue to share any updates on our Community Hub as they become available. As a temporary measure, we do have a workaround in place, and we would be happy to guide you through it should you require assistance.
Thank you for your patience and understanding.
Kind regards
The Sage SA Team
Best regards,