

Royal Paws Grooming Service
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a horrific experience with this service provider. A few months ago I booked through the Royal Paws Grooming Service (royalpawsgrooming.co.za). I booked a "Style Me" package for my husky. I was promised that I that my dog would be looked after and this looked like a reputable brand. After the Grooming Service arrived they washed my dog and hand dried him (No idea why they did not have access to any drying services especially seeing as he is a long haired dog). After they had left my dog walked inside and collapsed on his bed. The next four days we had to take care of him and carry him outside to pee/poo. It later turned out that this company gave him some form of sedatives to probably make their job easier. Firstly this is illegal and secondly on the call after explaining the issue with my dog this bull**** company had the audacity to tell me that my dog is old and that is probably the problem. So they knew that giving my dog sedatives could have issues but they did it anyway. After they left it turned out they were thieves as well as they took with them my dog harness. I had to call and get them to hand it back. After spending around R2000 getting assistance for my dog through Vets and blood tests which prove that there is foul play here. They have the audacity to now put through a request through to the debt collectors for the R320 they want for what? Trying to kill my dog. This was by far the most horrific event that I've ever experienced with animal grooming.
1 reviews | Active since Jan 2020
I had a horrific experience with this service provider. A few months ago I booked through the Royal Paws Grooming Service (royalpawsgrooming.co.za). I booked a "Style Me" package for my husky. I was promised that I that my dog would be looked after and this looked like a reputable brand. After the Grooming Service arrived they washed my dog and hand dried him (No idea why they did not have access to any drying services especially seeing as he is a long haired dog). After they had left my dog walked inside and collapsed on his bed. The next four days we had to take care of him and carry him outside to pee/poo. It later turned out that this company gave him some form of sedatives to probably make their job easier. Firstly this is illegal and secondly on the call after explaining the issue with my dog this bull**** company had the audacity to tell me that my dog is old and that is probably the problem. So they knew that giving my dog sedatives could have issues but they did it anyway. After they left it turned out they were thieves as well as they took with them my dog harness. I had to call and get them to hand it back. After spending around R2000 getting assistance for my dog through Vets and blood tests which prove that there is foul play here. They have the audacity to now put through a request through to the debt collectors for the R320 they want for what? Trying to kill my dog. This was by far the most horrific event that I've ever experienced with animal grooming.
1 reviews | Active since Jan 2020
Injured my dog. They cut her eye then put blood stopper in. This is not meant for an eye and can cause my dog to go blind. My dogs were in de-stress afterwards and had scratches on stomachs. They are refusing to pay vet bills and are running the business very unethical.
1 reviews | Active since Jan 2020
Injured my dog. They cut her eye then put blood stopper in. This is not meant for an eye and can cause my dog to go blind. My dogs were in de-stress afterwards and had scratches on stomachs. They are refusing to pay vet bills and are running the business very unethical.
1 reviews | Active since Jan 2020
Injured my pets eye by firstly making it bleed and then putting BLOOD STOPPER / syptic acid in her eye which damaged her cornea and could result in blindness and severe eye damage. They say they will pay the vet bill but I have not received any payment and constantly need to fight and beg them with multiple emails and messages. Besides that both dogs were completely traumatized even several days later with multiple other injuries and bleeding. SHUT THEM DOWN!!!!
1 reviews | Active since Jan 2020
Injured my pets eye by firstly making it bleed and then putting BLOOD STOPPER / syptic acid in her eye which damaged her cornea and could result in blindness and severe eye damage. They say they will pay the vet bill but I have not received any payment and constantly need to fight and beg them with multiple emails and messages. Besides that both dogs were completely traumatized even several days later with multiple other injuries and bleeding. SHUT THEM DOWN!!!!
1 reviews | Active since Jan 2020
Royal paws used to come and clean all 6 of my dogs ! They cut my spaniel once and we forgave them as a mishap! We went away in December they Cut my spaniel AGAIN who then needed stitches and a drainage! Royal Paws refused to take action for the mistake and damage they did to my dog yet alone the trauma they put him through!! I sent all pictures etc to the owner as proof and we were ignored yet again !
1 reviews | Active since Jan 2020
Royal paws used to come and clean all 6 of my dogs ! They cut my spaniel once and we forgave them as a mishap! We went away in December they Cut my spaniel AGAIN who then needed stitches and a drainage! Royal Paws refused to take action for the mistake and damage they did to my dog yet alone the trauma they put him through!! I sent all pictures etc to the owner as proof and we were ignored yet again !
1 reviews | Active since Jan 2020
<p>Paid and never pitched up. Refuse to refund my money after sending proof of payment repeatedly. Her excuse is that she cannot find my payment. If she does not want to refund my money the least I expected from her was to make an arrangement to cut and wash my dog. You can phone her she is never avilable.</p>
1 reviews | Active since Jan 2020
<p>Paid and never pitched up. Refuse to refund my money after sending proof of payment repeatedly. Her excuse is that she cannot find my payment. If she does not want to refund my money the least I expected from her was to make an arrangement to cut and wash my dog. You can phone her she is never avilable.</p>