RODEL (BRYTE) THE ULTIMATE 24/7 SUPPORT FROM AN INSURER.

I WOKE ON SATURDAY WITH NO HOT WATER. IN WINTER THIS IS NOT FUN. I CONTACTED RODEL 24 HR ASSIST (THEY UNDERWRITE FOR BRYTE INSURANCE) WHO INSTANTLY APPOINTED GREEN PLANET PLUMBING ATTEND TO THE PROBLEM. THE MATTER WAS ATTENDED TO ASAP AND MY HOT HOT WATER RESTORED. THE MOST INCREDIBLE PART OF THE SERVICE WAS THE SUPPORT I GOT FROM RODEL WHO PHONED ME AT REGULAR INTERVALS AND EVEN AGAIN TODAY (MONDAY) TO ENSURE THAT ALL HAD BEEN SORTED OUT TO MY SATISFACTION. I HAVE NEVER EXPERIENCED SUPPORT LIKE THIS FROM ANY INSURER BEFORE AND I HAVE HAD NO LESS THAN 5 DIFFERENT INSURERS OVER THE LAST 30 YEARS. THANK YOU RODEL!!! KUDOS TO YOUR SUPPORT STAFF.