

Risen Solar Suppliers
Based on recent customer reviews, Risen Solar Suppliers receives sharply divided feedback on its solar installation services. Satisfied customers consistently mention professional installers, neat workmanship, clear system explanations, and helpful guidance with monitoring apps for Deye and Sunsynk inverter setups. However, a recurring theme among dissatisfied customers involves serious concerns around unsafe wiring, non-compliant installations, missing or delayed COC documentation, substituted components that differ from what was quoted, and unresponsive after-sales support. Several reviewers describe management as arrogant and allege difficulty getting faulty systems rectified after full payment.
TrustIndex
4.3
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
STAY AWAY!!!! One star is one too many. I was sold and paid for a 12KW inverter with WiFi. They installed a 10KW inverter, no WiFi. They cannot even supply you with a manual to set up the system. They are unnable to get manuals for the product. They are not able to get the WiFi ****le for the system. When asking about why it is a 10KX and not 12KW inverter, you are completely ignored. They will offer you more solar panels, but only to find out that it is lower watts than other suppliers offer. excuses never stop and they will not rectify. Once they have your money, they are gone.
1 reviews | Active since Jan 2020
STAY AWAY!!!! One star is one too many. I was sold and paid for a 12KW inverter with WiFi. They installed a 10KW inverter, no WiFi. They cannot even supply you with a manual to set up the system. They are unnable to get manuals for the product. They are not able to get the WiFi ****le for the system. When asking about why it is a 10KX and not 12KW inverter, you are completely ignored. They will offer you more solar panels, but only to find out that it is lower watts than other suppliers offer. excuses never stop and they will not rectify. Once they have your money, they are gone.
1 reviews | Active since Jan 2020
Best of the worst. From September 2025 to date we’re dealing with poor service and empty promises. We installed 12kva Daye inverter system with two batteries. They rocked up a week after paying them a full amount. Started at 1pm and finished at 23:30. I doubt they bath cos our home started smelling old sweat upon their arrival till the next morning . System will trip and app downloaded on our phones wouldn’t read the exact activity and we would told it will sync in time which never happened. After adding a third battery our system lost effectiveness. They blame technicians and hide behind being “Supplies of materials”. If you charge me for materials and installation then you should account for tripping components and malfunctioning of the entire setup. Their manager is rude very arrogant and useless. Waste your money with them at your own risk. I regret the day I saw that offer on Facebook. It’s first time we pay just short of R200k hard earned cash to put up with stinking service. I’m now looking for a real South African installer to fix their mess. Please recommend an accredited business to fix this mess and issue a correct COC.
1 reviews | Active since Jan 2020
Best of the worst. From September 2025 to date we’re dealing with poor service and empty promises. We installed 12kva Daye inverter system with two batteries. They rocked up a week after paying them a full amount. Started at 1pm and finished at 23:30. I doubt they bath cos our home started smelling old sweat upon their arrival till the next morning . System will trip and app downloaded on our phones wouldn’t read the exact activity and we would told it will sync in time which never happened. After adding a third battery our system lost effectiveness. They blame technicians and hide behind being “Supplies of materials”. If you charge me for materials and installation then you should account for tripping components and malfunctioning of the entire setup. Their manager is rude very arrogant and useless. Waste your money with them at your own risk. I regret the day I saw that offer on Facebook. It’s first time we pay just short of R200k hard earned cash to put up with stinking service. I’m now looking for a real South African installer to fix their mess. Please recommend an accredited business to fix this mess and issue a correct COC.
1 reviews | Active since Jan 2020
Had an 8kWh Deye inverter installed with 2 batteries and 16 solar panels. The installation went smoothly and professionally. The team was friendly, explained everything clearly, and made sure I understood how the system works. Very happy with the service and overall experience
1 reviews | Active since Jan 2020
Had an 8kWh Deye inverter installed with 2 batteries and 16 solar panels. The installation went smoothly and professionally. The team was friendly, explained everything clearly, and made sure I understood how the system works. Very happy with the service and overall experience
1 reviews | Active since Jan 2020
Really happy with the installation from Risen. They weren't the cheapest quote I got, but they were the most professional. The installers knew their stuff and didn't cut corners on the wiring. It’s been a few months now and everything is running exactly as promised. Good, honest service.
1 reviews | Active since Jan 2020
Really happy with the installation from Risen. They weren't the cheapest quote I got, but they were the most professional. The installers knew their stuff and didn't cut corners on the wiring. It’s been a few months now and everything is running exactly as promised. Good, honest service.
1 reviews | Active since Jan 2020
I had a great experience with Risen Solar Suppliers. They installed a 50kWh Deye system with 12 batteries and 50 solar panels, and I’m very happy with the overall service. From start to finish, the team was professional, helpful, and well organised. They arrived on time, worked efficiently, and paid attention to detail throughout the installation. The workmanship was neat and everything was explained clearly. What I appreciated most was that they took the time to help me set up the monitoring app and WiFi connection, making sure I understood how to use and track the system properly before they left. Overall, a smooth and stress-free experience. I would definitely recommend Risen Solar Suppliers to anyone looking for a reliable and knowledgeable solar company.
1 reviews | Active since Jan 2020
I had a great experience with Risen Solar Suppliers. They installed a 50kWh Deye system with 12 batteries and 50 solar panels, and I’m very happy with the overall service. From start to finish, the team was professional, helpful, and well organised. They arrived on time, worked efficiently, and paid attention to detail throughout the installation. The workmanship was neat and everything was explained clearly. What I appreciated most was that they took the time to help me set up the monitoring app and WiFi connection, making sure I understood how to use and track the system properly before they left. Overall, a smooth and stress-free experience. I would definitely recommend Risen Solar Suppliers to anyone looking for a reliable and knowledgeable solar company.
1 reviews | Active since Jan 2020
Risen Solar Suppliers just completed my installation, and I couldn’t be more impressed! The team arrived on time, worked efficiently, and had everything up and running in no time. They explained how the system works, answered all my questions, and left everything neat and tidy. The panels look great, and I’m already excited to see the savings. Fantastic service from start to finish
1 reviews | Active since Jan 2020
Risen Solar Suppliers just completed my installation, and I couldn’t be more impressed! The team arrived on time, worked efficiently, and had everything up and running in no time. They explained how the system works, answered all my questions, and left everything neat and tidy. The panels look great, and I’m already excited to see the savings. Fantastic service from start to finish
Based on recent customer reviews, Risen Solar Suppliers receives sharply divided feedback on its solar installation services. Satisfied customers consistently mention professional installers, neat workmanship, clear system explanations, and helpful guidance with monitoring apps for Deye and Sunsynk inverter setups. However, a recurring theme among dissatisfied customers involves serious concerns around unsafe wiring, non-compliant installations, missing or delayed COC documentation, substituted components that differ from what was quoted, and unresponsive after-sales support. Several reviewers describe management as arrogant and allege difficulty getting faulty systems rectified after full payment.
Risen Solar Suppliers has a TrustIndex of 4.3 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. How is the TrustIndex calculated? →