Rio Perfumes
Claimed Business
|4.2|18 Reviews (last 12 months)|This business does not respond to reviews
Rio Perfumes
Claimed Business
|4.2
18 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Rio Perfumes is widely appreciated for offering authentic fragrances, particularly Arabic and niche varieties, at competitive prices with notably fast delivery often arriving within a day or two. Long-standing customers consistently mention reliability and value, while flexible payment options like Payflex add to the appeal. However, a recurring concern centres on customer service responsiveness, with some shoppers reporting unanswered emails, delivery disputes, and questions around product authenticity on certain designer items. Communication professionalism emerges as the main area requiring attention.
Performance(last 12 months):
Trustindex Rating
5TrustIndex
5
Review Distribution
4.2|18 Reviews
Jul '25 - Jun '26
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
11 Apr 2026, 21:25
Generally great, reviews need work
I love Rio Perfumes for the great value for money and excellent quality perfumes, especially if you are into the Arab variety. Service is always quick and efficient. The only drawback is the dishonest review process. Negative reviews are not published. And recently you cannot even click on the reviews for specific perfumes.
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Anonymous
1 reviews | Active since Jan 2020
11 Apr 2026, 21:25
Generally great, reviews need work
I love Rio Perfumes for the great value for money and excellent quality perfumes, especially if you are into the Arab variety. Service is always quick and efficient. The only drawback is the dishonest review process. Negative reviews are not published. And recently you cannot even click on the reviews for specific perfumes.
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 12:10
Great service & Speedy Delivery
Def ⭐⭐⭐⭐⭐ all the way!! Thanks so much for helping me when I needed to change the delivery address and the speedy delivery. I am stoked about this perfume that you still had in stock. I am a super happy customer 🌟
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 12:10
Great service & Speedy Delivery
Def ⭐⭐⭐⭐⭐ all the way!! Thanks so much for helping me when I needed to change the delivery address and the speedy delivery. I am stoked about this perfume that you still had in stock. I am a super happy customer 🌟
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Anonymous
1 reviews | Active since Jan 2020
11 Dec 2025, 11:05
Excellent Service - Rio Perfumes
Wow...Amazing Service A perfume was ordered from Rio on 10/12/25 at around 1pm..... and was amazed to receive my delivery the next day at around 9am. What incredible service!....and I am based in PMB. Highly Recommended! .
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Anonymous
1 reviews | Active since Jan 2020
11 Dec 2025, 11:05
Excellent Service - Rio Perfumes
Wow...Amazing Service A perfume was ordered from Rio on 10/12/25 at around 1pm..... and was amazed to receive my delivery the next day at around 9am. What incredible service!....and I am based in PMB. Highly Recommended! .
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Anonymous
1 reviews | Active since Jan 2020
18 Oct 2025, 18:33
Exceptional service and fantastic prices
I have been purchasing fragrances from Rio Perfumes for a while now. Did my 6th purchase two weeks ago and always happy with the fragrances. Always authentic and always at the best prices on the internet. If you find the same fragrance somewhere else, its probably a ****. On my last order, I ordered 3 fragrances and when the delivery arrived, there were only two fragrances in the package. I sent an email to rio alerting them to the issue. The following day I got a call from the owner and we discussed the issue over a short phone call. It was established that the package had been tampered with during the courier process as the seal that they place on the package after sealing it was missing. He promised to send the missing fragrance immediately and the next day my missing fragrance was delivered using a different courier company. That is customer service at its best and I was very happy with the service I received and will continue buying all my fragrances from rio's perfumes. The fact that they have payflex and payjustnow facilities is the best part because it means you can pay for your purchases over 3 interest free payments which makes it that much more affordable.
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Anonymous
1 reviews | Active since Jan 2020
18 Oct 2025, 18:33
Exceptional service and fantastic prices
I have been purchasing fragrances from Rio Perfumes for a while now. Did my 6th purchase two weeks ago and always happy with the fragrances. Always authentic and always at the best prices on the internet. If you find the same fragrance somewhere else, its probably a ****. On my last order, I ordered 3 fragrances and when the delivery arrived, there were only two fragrances in the package. I sent an email to rio alerting them to the issue. The following day I got a call from the owner and we discussed the issue over a short phone call. It was established that the package had been tampered with during the courier process as the seal that they place on the package after sealing it was missing. He promised to send the missing fragrance immediately and the next day my missing fragrance was delivered using a different courier company. That is customer service at its best and I was very happy with the service I received and will continue buying all my fragrances from rio's perfumes. The fact that they have payflex and payjustnow facilities is the best part because it means you can pay for your purchases over 3 interest free payments which makes it that much more affordable.
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