Appalled at the level of service

To whom it may concern. I would like to bring to your attention of the horrific service we received from Ribs and Burgers at the neighborhood on the 2 May 2022. Myself and a few friends decided we wanted to meet up for lunch and I suggested Ribs and Burgers as I am a regular customer and wanted to support the branch I usually go too.. when we arrived I asked my Fiancé to please go and ask the manager if he would mind if my puppy who is being bottle fed as she is 3 weeks old can sit with us if we sit outside thinking if it was a problem we would just order takeaways and go and eat at one of our homes. When my Fiancé got to the door we asked one of the waiters if it would be okay to sit outside with the tiny pup he screamed at us and said no get that dog away from here. The lady standing in front apologized and said we can speak to the manager the manager told the lady from the front not to bug him for stupid customers. I am absolutely flabbergasted by the treatment we recieved . And myself nor my friends will ever step foot In that restaurant again. I am shocked that after covid you can afford to turn a customer away never mind 11 people. I understand if the place is not pet friendly they could have just asked us to order a take away. There was no need for the rudeness and arrogance we were treated with. I am appalled by this behavior. I await your response.