Reset Technology Solutions (Pty) Ltd
Claimed Business
|2.5|29 Reviews (last 12 months)|This business does not respond to reviews
Reset Technology Solutions (Pty) Ltd
Claimed Business
|2.5
29 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Reset Technology Solutions (Pty) Ltd evokes sharply divided sentiment from its debt consolidation clientele. Satisfied customers consistently praise individual consultants by name, highlighting patience, professionalism, and a genuine sense of financial relief once their debts are settled. However, a recurring theme among dissatisfied customers centres on delayed payouts beyond the promised seven working days, unrefunded payroll deductions after settlement, unanswered emails and calls, and inconsistent explanations from agents. The contrast between exceptional individual service and systemic process failures defines the customer experience picture.
Performance(last 12 months):
Trustindex Rating
3.4TrustIndex
3.4
Review Distribution
2.5|29 Reviews
Jul '25 - Jun '26
Recent reviews (29)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLP
Lindi P
1 reviews | Active since Jan 2020
7 May 2026, 11:11
Happy Reset Client
I want to thank Thapelo Mlangeni"s work honestly,during my frustration as I have been enquiring of the refund, since he was there giving feedback with so much patience 🙏I really wanna thank him and his team for ensuring the client's queries or concerns are attended to.
Helpful (0)
|Replies (0)LP
Lindi P
1 reviews | Active since Jan 2020
7 May 2026, 11:11
Happy Reset Client
I want to thank Thapelo Mlangeni"s work honestly,during my frustration as I have been enquiring of the refund, since he was there giving feedback with so much patience 🙏I really wanna thank him and his team for ensuring the client's queries or concerns are attended to.
0
Replies (0)LP
Lindi P
1 reviews | Active since Jan 2020
3 May 2026, 13:40
Refund Request
I am very unhappy with this company honestly, I have requested my refund weeks back upto now I haven't received it and only been given the same reason with no progress,this is heartbreaking while all their loan was paid up in full, and even when u call u will be told they will call back and they never did
Helpful (0)
|Replies (0)LP
Lindi P
1 reviews | Active since Jan 2020
3 May 2026, 13:40
Refund Request
I am very unhappy with this company honestly, I have requested my refund weeks back upto now I haven't received it and only been given the same reason with no progress,this is heartbreaking while all their loan was paid up in full, and even when u call u will be told they will call back and they never did
0
Replies (0)LP
Lindi P
1 reviews | Active since Jan 2020
28 Apr 2026, 12:02
Quick and best service
I really want to thank the humbleness in Thapelo Mlangeni, from clients services, he is always giving feedback from whatever query one might have, I really want to thank him for understanding clients and their needs.
Helpful (0)
|Replies (0)LP
Lindi P
1 reviews | Active since Jan 2020
28 Apr 2026, 12:02
Quick and best service
I really want to thank the humbleness in Thapelo Mlangeni, from clients services, he is always giving feedback from whatever query one might have, I really want to thank him for understanding clients and their needs.
0
Replies (0)F
Francina
1 reviews | Active since Jan 2020
27 Apr 2026, 14:15
I would like to lod...
I would like to lodge a complaint .. I settled their loan last month .. this month they deducted on my persal they don't want to refund me. I called they said I will get money on the 22nd till today.
Helpful (0)
|Replies (0)NL
ZM
Zuthozame M
1 reviews | Active since Jan 2020
19 Apr 2026, 12:34
Annoyed customer
Good day, I refer to the email below, which I previously forwarded to Reset Technology, regarding the continued deductions from my salary despite the account having been settled. It is concerning that a deduction was processed again in my April payslip, as was the case in March. Although the March amount was eventually refunded after I raised the issue, the deduction has unfortunately reoccurred at the end of April. To date, I have not received any response to my correspondence. This lack of communication is unacceptable, and the repeated deductions raise serious concerns. I hereby request a written response addressing this matter on or before 20 April 2026. Should I not receive feedback by this date, I will have no option but to escalate the matter to the Magistrate’s Court in Pretoria. I had budgeted for the R4,500 deducted, and it is deeply frustrating that the debit order was not stopped as previously indicated. I will also be lodging a complaint regarding the poor service I have received on HelloPeter. For your reference, Itumeleng Motsepe previously confirmed that a note had been made to cancel the debit order. I have also copied the following individuals in my correspondence: * Gugu Mdluli * Zanele Skhosana * Itumeleng Motsepe * [[email protected]](mailto:[email protected]) I trust that this matter will now receive urgent attention.
Helpful (0)
|Replies (0)ZM
Zuthozame M
1 reviews | Active since Jan 2020
19 Apr 2026, 12:34
Annoyed customer
Good day, I refer to the email below, which I previously forwarded to Reset Technology, regarding the continued deductions from my salary despite the account having been settled. It is concerning that a deduction was processed again in my April payslip, as was the case in March. Although the March amount was eventually refunded after I raised the issue, the deduction has unfortunately reoccurred at the end of April. To date, I have not received any response to my correspondence. This lack of communication is unacceptable, and the repeated deductions raise serious concerns. I hereby request a written response addressing this matter on or before 20 April 2026. Should I not receive feedback by this date, I will have no option but to escalate the matter to the Magistrate’s Court in Pretoria. I had budgeted for the R4,500 deducted, and it is deeply frustrating that the debit order was not stopped as previously indicated. I will also be lodging a complaint regarding the poor service I have received on HelloPeter. For your reference, Itumeleng Motsepe previously confirmed that a note had been made to cancel the debit order. I have also copied the following individuals in my correspondence: * Gugu Mdluli * Zanele Skhosana * Itumeleng Motsepe * [[email protected]](mailto:[email protected]) I trust that this matter will now receive urgent attention.
0
Replies (0)SS
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