Rescue Box
Unclaimed Business
|1|10 Reviews (last 12 months)|This business does not respond to reviews
Rescue Box
Unclaimed Business
|1
10 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Rescue Box is facing significant trust and transparency concerns from South African consumers. A dominant recurring theme is unauthorised debit order mandates appearing on customers' bank accounts, with many reviewers stating they have never heard of the company and questioning how their banking details were obtained. Customers consistently mention frustration with linked Telkom service issues, including contract billing disputes, delayed fibre installations, and difficulty reaching consultants for resolution. Sentiment leans heavily negative, with reviewers expressing feelings of being defrauded and unsafe.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|10 Reviews
Sep '25 - Aug '26
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePS
Precious S
1 reviews | Active since May 2024
15 May 2026, 09:05
*****sters
I just received the Mandate from my bank that they will be deducting on 25th of May. I don't know who they are or what they do for that matter. All I know is that they are *****STERS who try to make money *****ulently. I never spoke to anyone from them but to my surprise an sms notifying me about them. They must just cancel that thing I don't want it.
Helpful (0)
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Precious S
1 reviews | Active since May 2024
15 May 2026, 09:05
*****sters
I just received the Mandate from my bank that they will be deducting on 25th of May. I don't know who they are or what they do for that matter. All I know is that they are *****STERS who try to make money *****ulently. I never spoke to anyone from them but to my surprise an sms notifying me about them. They must just cancel that thing I don't want it.
0
Replies (0)BM
Basebang M
1 reviews | Active since Apr 2024
21 Apr 2026, 19:21
Unauthorized debit order
Rescue box made an unauthorized debit order of R115 from my account 3times on 25/10/25, one time on 25/11/25,13/12/25 and 24/01/25.
Helpful (0)
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Basebang M
1 reviews | Active since Apr 2024
21 Apr 2026, 19:21
Unauthorized debit order
Rescue box made an unauthorized debit order of R115 from my account 3times on 25/10/25, one time on 25/11/25,13/12/25 and 24/01/25.
0
Replies (0)MM
Malcolm M
1 reviews | Active since Apr 2021
10 Apr 2026, 18:59
Bad service, mic seling product
I'm not happy with a consultant Surname Msibi, I app**** for Fibre on the 21 March 2026.up until now I haven't received the router and people that are coming to install the Fibre. The time when he was selling the product to me,he was calling me now and then after I accepted the offer,he is no longer to be found. I send emails he is not replying but before he was replying to me by calling me, sarong he received my emails. He's emails addressed is ***. I'm very disappointed on him.
Helpful (0)
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Malcolm M
1 reviews | Active since Apr 2021
10 Apr 2026, 18:59
Bad service, mic seling product
I'm not happy with a consultant Surname Msibi, I app**** for Fibre on the 21 March 2026.up until now I haven't received the router and people that are coming to install the Fibre. The time when he was selling the product to me,he was calling me now and then after I accepted the offer,he is no longer to be found. I send emails he is not replying but before he was replying to me by calling me, sarong he received my emails. He's emails addressed is ***. I'm very disappointed on him.
0
Replies (0)KG
Khanya G
1 reviews | Active since Feb 2026
27 Feb 2026, 07:26
****ty service
I am experiencing the most bad service ever at one of your store trying to apply for phone through mission mobile and your and firstly you didn't train your staff but you expect them to sell or help us apply did the application and thenon the last step after paying and everything i don't get to receive the debit check so I cannot get the device and my problem is I get to be inconvenience with uber cost and everything while i do the back and forth I am extremely mad because get inconvenience and get promised a gift.
Helpful (0)
|Replies (0)KG
Khanya G
1 reviews | Active since Feb 2026
27 Feb 2026, 07:26
****ty service
I am experiencing the most bad service ever at one of your store trying to apply for phone through mission mobile and your and firstly you didn't train your staff but you expect them to sell or help us apply did the application and thenon the last step after paying and everything i don't get to receive the debit check so I cannot get the device and my problem is I get to be inconvenience with uber cost and everything while i do the back and forth I am extremely mad because get inconvenience and get promised a gift.
0
Replies (0)NN
Nelisiwe N
1 reviews | Active since Apr 2021
22 Jan 2026, 11:21
Unauthorized debit order
I just received a debit order mandate from my bank of R115 from Rescue box, I don’t know who they are and how they even got my banking details, we are clearly not safe even from our banking institutions. Luckily I rejected that nonsense.
Helpful (0)
|Replies (3)NN
Nelisiwe N
1 reviews | Active since Apr 2021
22 Jan 2026, 11:21
Unauthorized debit order
I just received a debit order mandate from my bank of R115 from Rescue box, I don’t know who they are and how they even got my banking details, we are clearly not safe even from our banking institutions. Luckily I rejected that nonsense.
0
Replies (3)EP
Eunice P
1 reviews | Active since Jun 2017
1 Nov 2025, 21:47
I request that the call made to me on 30 July 2025 be listened to R907.96 be refunded to my bank account please.
I wrote a formal request to request intervention regarding Telkom for claiming that I owe R907.96 which I did agree with because on 30 July 2025 at 16:14, I received a call from a Telkom Rewardsco agent at +***2, who informed me that I was eligible for a cellphone upgrade. However, due to stock unavailability, she offered me a new contract consisting of airtime and data for R139.00 per month. During the call, I explicitly asked her multiple times to confirm that this new contract would not overlap with my existing one, as I cannot afford to pay for two contracts simultaneously. She assured me that: - The final payment for my old contract would be 31 July 2025. - The new contract would begin debiting my account on 30 August 2025. However, I did not receive even acknowledgement from Additionally, I have received multiple SMS messages from NuDebt stating that I am in contravention of the Electronics Communications Act 36 of 2005 due to a R558.00 default linked to Telkom account ***, which later became R907.96. The messages demanded payment within 24 hours to Telkom via ABSA into NuDebt account ***, with reference *** Tel ***. Both Telkom, Telkom Rewardsco & NuDebt don't respond to Hellopeter reviews. I respectfully request that an investigation be conducted and call recording be listened to resolve this matter urgently and the R907.96 be refunded to my bank account please.
Helpful (0)
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Eunice P
1 reviews | Active since Jun 2017
1 Nov 2025, 21:47
I request that the call made to me on 30 July 2025 be listened to R907.96 be refunded to my bank account please.
I wrote a formal request to request intervention regarding Telkom for claiming that I owe R907.96 which I did agree with because on 30 July 2025 at 16:14, I received a call from a Telkom Rewardsco agent at +***2, who informed me that I was eligible for a cellphone upgrade. However, due to stock unavailability, she offered me a new contract consisting of airtime and data for R139.00 per month. During the call, I explicitly asked her multiple times to confirm that this new contract would not overlap with my existing one, as I cannot afford to pay for two contracts simultaneously. She assured me that: - The final payment for my old contract would be 31 July 2025. - The new contract would begin debiting my account on 30 August 2025. However, I did not receive even acknowledgement from Additionally, I have received multiple SMS messages from NuDebt stating that I am in contravention of the Electronics Communications Act 36 of 2005 due to a R558.00 default linked to Telkom account ***, which later became R907.96. The messages demanded payment within 24 hours to Telkom via ABSA into NuDebt account ***, with reference *** Tel ***. Both Telkom, Telkom Rewardsco & NuDebt don't respond to Hellopeter reviews. I respectfully request that an investigation be conducted and call recording be listened to resolve this matter urgently and the R907.96 be refunded to my bank account please.
0
Replies (0)MT
Michelle T
1 reviews | Active since Oct 2025
22 Oct 2025, 12:53
RESCUE BOX
I have a debtor order mandate of R115 which I did not approve but its still coming from my account for the above company. Who is rescue box and what is rescue box.
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Michelle T
1 reviews | Active since Oct 2025
22 Oct 2025, 12:53
RESCUE BOX
I have a debtor order mandate of R115 which I did not approve but its still coming from my account for the above company. Who is rescue box and what is rescue box.
0
Replies (0)GG
Gary G
1 reviews | Active since Dec 2024
24 Sept 2025, 11:37
removal of cell phone without permission
Had my Cell Phone removed from my person without my permission. (politically correct written) The AI system at Telkom for service is useless and a waste of time. Couldn't get the phone blocked no e-mail address or phone number to speak to someone other than Computer generated answers from AI. That won't help as they don't consider theft as a priority help.
Helpful (0)
|Replies (0)GG
Gary G
1 reviews | Active since Dec 2024
24 Sept 2025, 11:37
removal of cell phone without permission
Had my Cell Phone removed from my person without my permission. (politically correct written) The AI system at Telkom for service is useless and a waste of time. Couldn't get the phone blocked no e-mail address or phone number to speak to someone other than Computer generated answers from AI. That won't help as they don't consider theft as a priority help.
0
Replies (0)