

Regus Management Group
Based on recent customer reviews, Regus Management Group is drawing significant criticism from South African tenants, with customers consistently mentioning frustrations around contract auto-renewals, hidden fees, and unresponsive billing departments. A recurring theme is the difficulty of cancelling agreements and obtaining deposit refunds, alongside complaints about unreliable internet connectivity at centres such as Westway. While a smaller portion of feedback highlights friendly staff and a pleasant working environment at locations like Berea East London, the dominant sentiment reflects deep dissatisfaction with administrative processes and accountability.
TrustIndex
2.1
NPS Score
-72
Recommended: Unlikely
Sep '25 - Aug '26
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Based on recent customer reviews, Regus Management Group is drawing significant criticism from South African tenants, with customers consistently mentioning frustrations around contract auto-renewals, hidden fees, and unresponsive billing departments. A recurring theme is the difficulty of cancelling agreements and obtaining deposit refunds, alongside complaints about unreliable internet connectivity at centres such as Westway. While a smaller portion of feedback highlights friendly staff and a pleasant working environment at locations like Berea East London, the dominant sentiment reflects deep dissatisfaction with administrative processes and accountability.
Regus Management Group has a TrustIndex of 2.1 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Regus Management Group across 207 total reviews. How is the TrustIndex calculated? →
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