

Based on recent customer reviews, Regenesys shows a sharply divided experience. Students consistently praise named student advisors for empathetic, responsive support, while administrative, registration, and refund processes draw heavy criticism. Teaching and curriculum receive limited but generally positive mentions. Financial disputes, ignored emails, and unresolved cancellations dominate negative feedback, contrasting with strong individual staff performances that drive most of the positive sentiment.
TrustIndex
5.7
Ranking
#41
in Education & Training
Reply Time
83h 23m
NPS Score
-16
Recommended: Unlikely
Jul '25 - Jun '26
Based on recent customer reviews, Regenesys shows a sharply divided experience. Students consistently praise named student advisors for empathetic, responsive support, while administrative, registration, and refund processes draw heavy criticism. Teaching and curriculum receive limited but generally positive mentions. Financial disputes, ignored emails, and unresolved cancellations dominate negative feedback, contrasting with strong individual staff performances that drive most of the positive sentiment.
The most common complaint about Regenesys, based on Hellopeter's AI analysis of recent customer reviews, is Administration, Registration & Communication. Administration, Registration & Communication (3.0) is the dominant pain point. Students describe being unregistered after payment, ignored emails, blocked portal access, and being passed from pillar to post, with cancellations and queries dragging on for months without resolution.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I learned significantly on my Postgraduation Diploma in Business Management Qualification with Regenesys. The quality of Lecturers and the content of modules were profound with a well considered delivery for me to comprehend.
1 reviews | Active since Jan 2020
I learned significantly on my Postgraduation Diploma in Business Management Qualification with Regenesys. The quality of Lecturers and the content of modules were profound with a well considered delivery for me to comprehend.
1 reviews | Active since Jan 2020
Yoho!!!!!! I registered with this intuition, and I did not continue infect I cancelled with them their service is terrible. Now I asked them to return the funds to the bursary institute that funded me to pay for registrations now its half a year and they never care to respond I am tired please Regenesys give back Fundi its money so I can stop paying for the money I never used please guys I am tired of waiting, you guys are really something else yhooooooo!!!!!!
1 reviews | Active since Jan 2020
Yoho!!!!!! I registered with this intuition, and I did not continue infect I cancelled with them their service is terrible. Now I asked them to return the funds to the bursary institute that funded me to pay for registrations now its half a year and they never care to respond I am tired please Regenesys give back Fundi its money so I can stop paying for the money I never used please guys I am tired of waiting, you guys are really something else yhooooooo!!!!!!
1 reviews | Active since Jan 2020
I have never been frustrated by an institution as Regenesys does to me. I regret with my whole heart ever studying to it🤦🏽♀️ I struggle for everything . 1st my study fees were not disclosed correctly upfront💔 I found myself faced with a huge debt I never budgeted for . I will never advised anyone to study there . I am sorry!
1 reviews | Active since Jan 2020
I have never been frustrated by an institution as Regenesys does to me. I regret with my whole heart ever studying to it🤦🏽♀️ I struggle for everything . 1st my study fees were not disclosed correctly upfront💔 I found myself faced with a huge debt I never budgeted for . I will never advised anyone to study there . I am sorry!
1 reviews | Active since Jan 2020
It has now been over three months since my niece submitted her request to cancel her studies, yet she has received no formal communication or resolution from your institution. This prolonged silence is unacceptable and raises serious concerns about the effectiveness of your customer service and student support systems. The absence of a direct communication channel, coupled with staff who appear inadequately trained in ethical engagement, reflects poorly on an institution that positions itself as an international provider of higher education. Such practices are not only unprofessional but also *********, leaving students and families without clarity or recourse. I urge your institution to address this matter with immediate priority. Continued failure to respond will compel me to escalate the issue publicly and through the appropriate regulatory authorities. The Department of Higher Education should also be reviewing its vetting standards for online institutions to ensure that students are protected from such experiences.
1 reviews | Active since Jan 2020
It has now been over three months since my niece submitted her request to cancel her studies, yet she has received no formal communication or resolution from your institution. This prolonged silence is unacceptable and raises serious concerns about the effectiveness of your customer service and student support systems. The absence of a direct communication channel, coupled with staff who appear inadequately trained in ethical engagement, reflects poorly on an institution that positions itself as an international provider of higher education. Such practices are not only unprofessional but also *********, leaving students and families without clarity or recourse. I urge your institution to address this matter with immediate priority. Continued failure to respond will compel me to escalate the issue publicly and through the appropriate regulatory authorities. The Department of Higher Education should also be reviewing its vetting standards for online institutions to ensure that students are protected from such experiences.
1 reviews | Active since Jan 2020
Everything is a struggle yet I am not even registered. From Proforma invoice to Acceptance letter , now I am fighting for my Proof of Registration-My employer has paid - 3 weeks later I have nothing to show. Had I read all these reviews prior to my application, I would not have app****.
1 reviews | Active since Jan 2020
Everything is a struggle yet I am not even registered. From Proforma invoice to Acceptance letter , now I am fighting for my Proof of Registration-My employer has paid - 3 weeks later I have nothing to show. Had I read all these reviews prior to my application, I would not have app****.
1 reviews | Active since Jan 2020
I requested a refund (School fees)because I cancelled my registration before receiving any academic service. I was never formally admitted, did not receive portal access, did not receive study material, and did not participate in classes. In terms of fair consumer practice, I request that my fees be refunded.
1 reviews | Active since Jan 2020
I requested a refund (School fees)because I cancelled my registration before receiving any academic service. I was never formally admitted, did not receive portal access, did not receive study material, and did not participate in classes. In terms of fair consumer practice, I request that my fees be refunded.
1 reviews | Active since Jan 2020
The work environment is not only professional but also healthy and balanced. I’ve felt a noticeable sense of ease and calm, which has helped me stay focused and motivated. It’s clear that well-being is valued here, creating a space where individuals can truly thrive.
1 reviews | Active since Jan 2020
The work environment is not only professional but also healthy and balanced. I’ve felt a noticeable sense of ease and calm, which has helped me stay focused and motivated. It’s clear that well-being is valued here, creating a space where individuals can truly thrive.
Regenesys has a TrustIndex of 5.7 out of 10 on Hellopeter, based on 59 reviews in the last 12 months. Hellopeter has tracked Regenesys across 89 total reviews. How is the TrustIndex calculated? →