

RealNet Properties
Based on recent customer reviews, RealNet Properties receives sharply divided feedback that reflects a tale of two experiences. Buyers working with individual sales agents, particularly across the Kuils River and other regional branches, consistently praise the personalised guidance, responsiveness, and hand-holding offered to first time home buyers. In contrast, a recurring theme on the rental and property management side involves serious grievances around deposit deductions, poor communication from property managers, alleged conflicts of interest, and unsolicited marketing contact, with several customers escalating matters to regulatory bodies.
TrustIndex
4.2
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Very bad experience. I found a two-bedroom apartment on Property24 in Polokwane that I was interested in renting. Although the apartment was a bit expensive for my liking, I had no choice but to apply as I urgently needed a place to stay. I contacted RealNet Properties in Polokwane and was sent application forms to complete. I was also informed that I had to pay R450.00 before they would even consider my application. I was desperate, so I had to borrow the money from my boss in order to make the payment. What disappointed me most is that RealNet did not even properly consider my application. I personally went to view the property together with another interested applicant. I was very eager to take the apartment, while the other person even commented that the property was far too small to rent out for R7,500.00 and suggested it should rather be rented for R5,000.00. Three days later, I contacted RealNet to follow up on my application, but nobody could assist me properly and I was simply told they were waiting on head office. In the meantime, I app**** for another property through a different agency for a much bigger and nicer property, and I was approved the very same day. That agency did not charge me any upfront fees — they only requested payment after my application was approved. When I asked RealNet for my R450.00 back, they refused and claimed the money was used for a credit bureau check. This makes no sense to me because it does not seem like they even reviewed my credit profile or seriously considered my application. I feel that RealNet is unfairly taking people’s money without providing proper service or assistance.
1 reviews | Active since Jan 2020
Very bad experience. I found a two-bedroom apartment on Property24 in Polokwane that I was interested in renting. Although the apartment was a bit expensive for my liking, I had no choice but to apply as I urgently needed a place to stay. I contacted RealNet Properties in Polokwane and was sent application forms to complete. I was also informed that I had to pay R450.00 before they would even consider my application. I was desperate, so I had to borrow the money from my boss in order to make the payment. What disappointed me most is that RealNet did not even properly consider my application. I personally went to view the property together with another interested applicant. I was very eager to take the apartment, while the other person even commented that the property was far too small to rent out for R7,500.00 and suggested it should rather be rented for R5,000.00. Three days later, I contacted RealNet to follow up on my application, but nobody could assist me properly and I was simply told they were waiting on head office. In the meantime, I app**** for another property through a different agency for a much bigger and nicer property, and I was approved the very same day. That agency did not charge me any upfront fees — they only requested payment after my application was approved. When I asked RealNet for my R450.00 back, they refused and claimed the money was used for a credit bureau check. This makes no sense to me because it does not seem like they even reviewed my credit profile or seriously considered my application. I feel that RealNet is unfairly taking people’s money without providing proper service or assistance.
1 reviews | Active since Jan 2020
Realnet Polokwane ***** the people that rent at them's deposit money. They ignore your calls. They send you WhatsApp just before the close for the day and they read you reply and just don't take your calls after that.
1 reviews | Active since Jan 2020
Realnet Polokwane ***** the people that rent at them's deposit money. They ignore your calls. They send you WhatsApp just before the close for the day and they read you reply and just don't take your calls after that.
1 reviews | Active since Jan 2020
Realnet estate agent sold me property that is in debt
1 reviews | Active since Jan 2020
Realnet estate agent sold me property that is in debt
1 reviews | Active since Jan 2020
I have been using Realnet to rent my property out in Pretoria. I pay them a fee every month for the management and control of my property. A certain Hennie is in charge of my property and I constantly try to get hold of him, but I get absolutely no feedback via e-mail, WhatsApp or phone calls. I am very frustrated that I have to pay for a service which I am not receiving. I do NOT recommend Realnet when leasing our your property, use another estate agent.
1 reviews | Active since Jan 2020
I have been using Realnet to rent my property out in Pretoria. I pay them a fee every month for the management and control of my property. A certain Hennie is in charge of my property and I constantly try to get hold of him, but I get absolutely no feedback via e-mail, WhatsApp or phone calls. I am very frustrated that I have to pay for a service which I am not receiving. I do NOT recommend Realnet when leasing our your property, use another estate agent.
1 reviews | Active since Jan 2020
I purchased my new home through RealNet Kuils River branch, and the entire process was hassle-free. I worked with Ms. Ovayo Sasa, who assisted with facilitating my pre-qualification process, the actual purchase of the property, ensured that I had rental accommodation while my home-buying process was underway and ensured a smooth property handover. I love my new home, its location, and my neighbour; everything is a perfect match. She studies her clients well and matches their needs with the best property. So, for a professional service, please consider working with her.
1 reviews | Active since Jan 2020
I purchased my new home through RealNet Kuils River branch, and the entire process was hassle-free. I worked with Ms. Ovayo Sasa, who assisted with facilitating my pre-qualification process, the actual purchase of the property, ensured that I had rental accommodation while my home-buying process was underway and ensured a smooth property handover. I love my new home, its location, and my neighbour; everything is a perfect match. She studies her clients well and matches their needs with the best property. So, for a professional service, please consider working with her.
1 reviews | Active since Jan 2020
I am immensely grateful for Faith Oluwamakinde's exceptional work in selling my flat. Her dedication and hard work were evident every step of the way, making the entire process efficient and successful. I highly recommend her for anyone seeking a truly dedicated and effective professional agent.
1 reviews | Active since Jan 2020
I am immensely grateful for Faith Oluwamakinde's exceptional work in selling my flat. Her dedication and hard work were evident every step of the way, making the entire process efficient and successful. I highly recommend her for anyone seeking a truly dedicated and effective professional agent.
1 reviews | Active since Jan 2020
Good day , I was in the market to purchase a home a few years ago and I stumbled across an extremely helpful and kind person named Hester Stokes . She really brought about calm and cer*****y when I made a purchase at Amsterdam. This kind and gentle human being up till today still helps me with any issues that I have . Definitely a 5 star rating ...
1 reviews | Active since Jan 2020
Good day , I was in the market to purchase a home a few years ago and I stumbled across an extremely helpful and kind person named Hester Stokes . She really brought about calm and cer*****y when I made a purchase at Amsterdam. This kind and gentle human being up till today still helps me with any issues that I have . Definitely a 5 star rating ...
Based on recent customer reviews, RealNet Properties receives sharply divided feedback that reflects a tale of two experiences. Buyers working with individual sales agents, particularly across the Kuils River and other regional branches, consistently praise the personalised guidance, responsiveness, and hand-holding offered to first time home buyers. In contrast, a recurring theme on the rental and property management side involves serious grievances around deposit deductions, poor communication from property managers, alleged conflicts of interest, and unsolicited marketing contact, with several customers escalating matters to regulatory bodies.
RealNet Properties has a TrustIndex of 4.2 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. They reply to 86% of negative reviews, typically within 28 hours 30 min. Hellopeter has tracked RealNet Properties across 165 total reviews. How is the TrustIndex calculated? →